Acer Nitro Laptop - Wifi not working properly after sleep

Issues & Assistance Networking Support
1

After updating my system the networks tab shows weird non-existent networks, and after waking up from sleep it doesn’t want to connect to any network unless I restart the system. I’ve tried rolling back all the network service related packages to no avail. Does anyone also had this problem?

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This is what my garuda-inxi says:

System:
Kernel: 6.11.6-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc avail: acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=e6e6d5ac-465b-448c-920e-9b00b8e58b3a rw rootflags=subvol=@
quiet loglevel=3 acpi_backlight=native ibt=off
Desktop: KDE Plasma v: 6.2.3 tk: Qt v: N/A wm: kwin_wayland with: krunner
dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Laptop System: Acer product: Nitro AN515-58 v: V2.03 serial: <filter>
Mobo: ADL model: Jimny_ADH v: V2.03 serial: <filter>
part-nu: 0000000000000000 uuid: dd23cb4c-69e2-ed11-80ea-40c2ba150928
UEFI: Insyde v: 2.03 date: 02/24/2023
Battery:
ID-1: BAT1 charge: 52.5 Wh (100.0%) condition: 52.5/57.5 Wh (91.3%)
volts: 17.4 min: 15.4 model: LGC AP21D8M type: Li-ion serial: <filter>
status: full
CPU:
Info: model: 12th Gen Intel Core i5-12500H socket: U3E1 bits: 64
type: MST AMCP arch: Alder Lake gen: core 12 level: v3 note: check
built: 2021+ process: Intel 7 (10nm ESF) family: 6 model-id: 0x9A (154)
stepping: 3 microcode: 0x434
Topology: cpus: 1x dies: 1 clusters: 6 cores: 12 threads: 16 mt: 4 tpc: 2
st: 8 smt: enabled cache: L1: 1.1 MiB desc: d-8x32 KiB, 4x48 KiB; i-4x32
KiB, 8x64 KiB L2: 9 MiB desc: 4x1.2 MiB, 2x2 MiB L3: 18 MiB desc: 1x18 MiB
Speed (MHz): avg: 810 min/max: 400/4500:3300 base/boost: 4158/4500
scaling: driver: intel_pstate governor: powersave volts: 1.2 V
ext-clock: 100 MHz cores: 1: 810 2: 810 3: 810 4: 810 5: 810 6: 810 7: 810
8: 810 9: 810 10: 810 11: 810 12: 810 13: 810 14: 810 15: 810 16: 810
bogomips: 99532
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: Intel Alder Lake-P GT2 [Iris Xe Graphics]
vendor: Acer Incorporated ALI driver: i915 v: kernel alternate: xe
arch: Gen-12.2 process: Intel 10nm built: 2021-22+ ports: active: eDP-2
empty: DP-2,DP-3 bus-ID: 0000:00:02.0 chip-ID: 8086:46a6 class-ID: 0300
Device-2: NVIDIA AD107M [GeForce RTX 4050 Max-Q / Mobile]
vendor: Acer Incorporated ALI driver: nvidia v: 565.57.01
alternate: nouveau,nvidia_drm non-free: 550.xx+
status: current (as of 2024-09) arch: Lovelace code: AD1xx
process: TSMC n4 (5nm) built: 2022+ ports: active: none
empty: DP-1,HDMI-A-1,eDP-1 bus-ID: 0000:01:00.0 chip-ID: 10de:28a1
class-ID: 0300
Device-3: Quanta ACER HD User Facing driver: N/A type: USB rev: 2.0
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 3-6:3 chip-ID: 0408:4035
class-ID: fe01 serial: <filter>
Display: unspecified server: X.Org v: 24.1.4 with: Xwayland v: 24.1.4
compositor: kwin_wayland driver: X: loaded: modesetting,nvidia
unloaded: nouveau alternate: fbdev,intel,nv,vesa dri: iris gpu: i915
display-ID: :1 screens: 1
Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x286mm (20.00x11.26")
s-diag: 583mm (22.95")
Monitor-1: eDP-2 model: LG Display 0x0742 built: 2021 res: 1920x1080
hz: 144 dpi: 142 gamma: 1.2 size: 344x194mm (13.54x7.64")
diag: 395mm (15.5") ratio: 16:9 modes: 1920x1080
API: EGL v: 1.5 hw: drv: intel iris drv: nvidia platforms: device: 0
drv: nvidia device: 2 drv: iris device: 3 drv: swrast gbm: drv: nvidia
surfaceless: drv: nvidia x11: drv: iris inactive: wayland,device-1
API: OpenGL v: 4.6.0 compat-v: 4.5 vendor: intel mesa v: 24.2.6-arch1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Graphics (ADL GT2)
device-ID: 8086:46a6 memory: 7.48 GiB unified: yes
API: Vulkan v: 1.3.295 layers: 10 device: 0 type: integrated-gpu
name: Intel Graphics (ADL GT2) driver: mesa intel v: 24.2.6-arch1.1
device-ID: 8086:46a6 surfaces: xcb,xlib device: 1 type: discrete-gpu
name: NVIDIA GeForce RTX 4050 Laptop GPU driver: nvidia v: 565.57.01
device-ID: 10de:28a1 surfaces: xcb,xlib device: 2 type: cpu name: llvmpipe
(LLVM 18.1.8 256 bits) driver: mesa llvmpipe v: 24.2.6-arch1.1 (LLVM
18.1.8) device-ID: 10005:0000 surfaces: xcb,xlib
Audio:
Device-1: Intel Alder Lake PCH-P High Definition Audio
vendor: Acer Incorporated ALI driver: sof-audio-pci-intel-tgl
alternate: snd_hda_intel, snd_soc_avs, snd_sof_pci_intel_tgl
bus-ID: 0000:00:1f.3 chip-ID: 8086:51c8 class-ID: 0401
Device-2: NVIDIA AD107 High Definition Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel bus-ID: 0000:01:00.1 chip-ID: 10de:22be
class-ID: 0403
API: ALSA v: k6.11.6-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.2.6 status: n/a (root, process) with:
1: pipewire-pulse status: active 2: wireplumber status: active
3: pipewire-alsa type: plugin 4: pw-jack type: plugin
tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Alder Lake-P PCH CNVi WiFi vendor: Rivet Networks Dual Band
Wi-Fi 6 Killer AX1650i 160MHz 2x2 driver: iwlwifi v: kernel
bus-ID: 0000:00:14.3 chip-ID: 8086:51f0 class-ID: 0280
IF: wlp0s20f3 state: up mac: <filter>
Device-2: Realtek Killer E2600 GbE vendor: Acer Incorporated ALI
driver: r8169 v: kernel port: 3000 bus-ID: 0000:2b:00.0 chip-ID: 10ec:2600
class-ID: 0200
IF: enp43s0 state: down mac: <filter>
Info: services: NetworkManager, smbd, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 3-10:4 chip-ID: 8087:0026
class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 3 state: down bt-service: enabled,running
rfk-block: hardware: no software: no address: <filter> bt-v: 5.2 lmp-v: 11
status: discoverable: no pairing: no
RAID:
Hardware-1: Intel Volume Management Device NVMe RAID Controller driver: vmd
v: 0.6 port: N/A bus-ID: 0000:00:0e.0 chip-ID: 8086:467f rev: class-ID: 0104
Drives:
Local Storage: total: 1.38 TiB used: 343.8 GiB (24.4%)
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Micron model: 3400 MTFDKBA512TFH
size: 476.94 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: P7MA000 temp: 60.9 C
scheme: GPT
SMART: yes health: PASSED on: 26d 15h cycles: 2,833
read-units: 45,215,434 [23.1 TB] written-units: 19,641,515 [10.0 TB]
ID-2: /dev/sda maj-min: 8:0 vendor: Western Digital
model: WD10JPVX-60JC3T1 family: Blue Mobile size: 931.51 GiB block-size:
physical: 4096 B logical: 512 B sata: 3.0 speed: 6.0 Gb/s tech: HDD
rpm: 5400 serial: <filter> fw-rev: 1A02 temp: 42 C scheme: GPT
SMART: yes state: enabled health: PASSED on: 1y 311d 18h cycles: 9997
Old-Age: g-sense error rate: 1148 write error rate: 100 threshold: 100
Partition:
ID-1: / raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
used: 343.8 GiB (36.9%) fs: btrfs block-size: 4096 B dev: /dev/sda2
maj-min: 8:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 880 KiB (0.3%) fs: vfat block-size: 512 B dev: /dev/sda1 maj-min: 8:1
ID-3: /home raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
used: 343.8 GiB (36.9%) fs: btrfs block-size: 4096 B dev: /dev/sda2
maj-min: 8:2
ID-4: /var/log raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
used: 343.8 GiB (36.9%) fs: btrfs block-size: 4096 B dev: /dev/sda2
maj-min: 8:2
ID-5: /var/tmp raw-size: 931.22 GiB size: 931.22 GiB (100.00%)
used: 343.8 GiB (36.9%) fs: btrfs block-size: 4096 B dev: /dev/sda2
maj-min: 8:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 15.33 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 16 dev: /dev/zram0
Sensors:
System Temperatures: cpu: 46.2 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Memory: total: 16 GiB available: 15.33 GiB used: 5.3 GiB (34.6%)
igpu: 64 MiB
Processes: 402 Power: uptime: 12m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 6.08 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 2144 libs: 597 tools: octopi,paru Compilers:
clang: 18.1.8 gcc: 14.2.1 Shell: garuda-inxi (sudo) default: Bash v: 5.2.37
running-in: konsole inxi: 3.3.36
Garuda (2.6.26-1):
System install date:     2024-08-06
Last full system update: 2024-11-07 ↻
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut nvidia-dkms
Windows dual boot:       Yes
Failed units:            loaduvc.service nmb.service
1 Like
2

You could try rolling back the Zen kernel, but it would be better to install and test the LTS kernel.

4 Likes
3

First restart your system, it’s KDE :wink:

2 Likes
4

I did it, several times actually. This appears after reboot after updating. I’ve been rollbacking to a previous snapshot and everytime I update the wifi breaks.

5

We need the terminal log from upd, which apps changed.

6

Dowgraded to linux-zen 6.10.10, the visual bug persist but at least WIFI is working properly now after sleep. Seems that 6.11.* versions have the problem, at least for my machine. linux-lts also worked without problems.

7

Glad to see my suggestion helped you @KaiserGabo.

Always remember to test other kernel versions if an unexpected issue pops up after any kernel update.

Even issues most people think couldn’t possibly be related to the kernel are very often cured by a kernel swap. That is why testing alternate kernels should almost always be your first troubleshooting step to avoid wasting a ton of effort.

Generaly the kernel and the bios are the most likely suspects whenever a suspend issue arises.

Glad to see things worked out for you.

3 Likes
8

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