Wifi - Touchpad - Mic - Camera - Video problem on Acer Aspire A315-41-R971

Hello.

I have been using garuda for 7 months

and i'm loving it, except its "hardware bug" on computer

I'm using it as my main OS, i have no windows or other OS on my computer,

I'm using zen kernel cuz its default kernel

idk if it was my fault or either my hardware (laptop) is bad match for arch after all, my friend using garuda GNOME and nothing such like this happened

I 'm literally crying cuz of these bug.

  1. Wifi not working

wifi could not be figured
i have to restart mylaptop like 5-8 times. and waiting for my luck come to me and then the wifi would magically work
i've experienced this since first time i'am using garuda, yes it was annoyed me but sometimes my wifi is stable and sometimes is not, idk why too,

  1. Audio Problem

i never experienced this before, i have been using garuda for like 7 months but idk why this bug appeared on my laptop, i can't do nothing for this bug, my speaker and microphone has gone for 2 days,and this bug literally push me for post this thread to this forum

  1. Camera problem

Same as audio problem, my webcam was working fine for 7 months of using garuda, then this bug is appearing making my webcam also death, icant do presentation for g-meet

  1. Touchpad Problem

sometimes my touchpad is not found, i just restarted my laptop and the touchpad was working fine, i've experienced this for first time using garuda.

  1. SMPlayer and Youtube Problem

Yo this is also makes me mad and confused, why my SMPlayer can't play video?

as same as audio and camera problem, I never experienced this bug before, these bug audio-camera-video is new things for me and my laptop, my laptop was working fine for 7 months and idk why suddenly i can't use my hardware properly

this is the log for SMPlayer:

/usr/bin/mpv --no-config --no-quiet --terminal --no-msg-color --input-ipc-server=/tmp/smplayer-mpv-d37d --msg-level=ffmpeg/demuxer=error --video-rotate=no --no-fs --hwdec=no --sub-auto=fuzzy --no-input-default-bindings --input-x11-keyboard=no --no-input-cursor --cursor-autohide=no --no-keepaspect --wid=90177553 --monitorpixelaspect=1 --osd-level=1 --osd-scale=1 --sub-ass --embeddedfonts --ass-line-spacing=0 --sub-scale=1 --sub-text-shadow-color=#ff000000 --sub-codepage=ISO-8859-1 --sub-pos=100 --volume=58 --cache=auto --screenshot-template=cap_%F_%p_%02n --screenshot-format=jpg --softvol=yes --softvol-max=110 --term-playing-msg=MPV_VERSION=${=mpv-version:}

INFO_VIDEO_WIDTH=${=width}

INFO_VIDEO_HEIGHT=${=height}

INFO_VIDEO_ASPECT=${=video-params/aspect}

INFO_VIDEO_FPS=${=container-fps:${=fps}}

INFO_VIDEO_FORMAT=${=video-format}

INFO_VIDEO_CODEC=${=video-codec}

INFO_DEMUX_ROTATION=${=track-list/0/demux-rotation}

INFO_AUDIO_FORMAT=${=audio-codec-name}

INFO_AUDIO_CODEC=${=audio-codec}

INFO_AUDIO_RATE=${=audio-params/samplerate}

INFO_AUDIO_NCH=${=audio-params/channel-count}

INFO_LENGTH=${=duration:${=length}}

INFO_DEMUXER=${=current-demuxer:${=demuxer}}

INFO_SEEKABLE=${=seekable}

INFO_TITLES=${=disc-titles}

INFO_CHAPTERS=${=chapters}

INFO_TRACKS_COUNT=${=track-list/count}

METADATA_TITLE=${metadata/by-key/title:}

METADATA_ARTIST=${metadata/by-key/artist:}

METADATA_ALBUM=${metadata/by-key/album:}

METADATA_GENRE=${metadata/by-key/genre:}

METADATA_DATE=${metadata/by-key/date:}

METADATA_TRACK=${metadata/by-key/track:}

METADATA_COPYRIGHT=${metadata/by-key/copyright:}

INFO_MEDIA_TITLE=${=media-title:}

INFO_STREAM_PATH=${stream-path}

--audio-client-name=SMPlayer --term-status-msg=STATUS: ${=time-pos} / ${=duration:${=length:0}} P: ${=pause} B: ${=paused-for-cache} I: ${=core-idle} VB: ${=video-bitrate:0} AB: ${=audio-bitrate:0} /home/gusanwa/Downloads/Responsive CSS Grid Tutorial.mp4

Warning: option --input-x11-keyboard was replaced with --input-vo-keyboard and might be removed in the future.

Warning: option --ass-line-spacing was replaced with --sub-ass-line-spacing and might be removed in the future.

Warning: option --sub-text-shadow-color was replaced with --sub-shadow-color and might be removed in the future.

Error parsing option softvol (option not found)

Setting commandline option --softvol=yes failed.

Exiting... (Fatal error)
  1. I can't even play video on youtube

As same as audio,camera,video errorrs, i never experienced this before, My wifi was working, i can googling and did intenet stuff, but why i can't play video even on youtube, and idk why this happened on me, i've experinced this for 2 days

i started to think maybe my laptop just bad match for arch,

How to troubleshoot or just fix these problem? i did sudo pacman -Syu to keep my OS updated but the update can't fix this issues

Can i got some help or i just really give up on arch based distro?

BIG THANKS, and hello

This is my output for my termina; after doing:

inxi -Fxxxxza
lsmod | sort

Post your terminal/konsole in- and output as text (no pictures) from:

System:    Kernel: 5.10.75-1-lts x86_64 bits: 64 compiler: gcc v: 11.1.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-lts root=UUID=14de686a-98f6-4d38-81f0-6f72b6adc4dd rw
[email protected] quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
systemd.unified_cgroup_hierarchy=1 resume=UUID=64e4a125-b16f-4c98-8693-d00d9127f43c loglevel=3
sysrq_always_enabled=1 mitigations=off
Desktop: KDE Plasma 5.23.2 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1 dm: SDDM Distro: Garuda Linux
base: Arch Linux
Machine:   Type: Laptop System: Acer product: Aspire A315-41 v: V1.18 serial: <filter>
Mobo: RR model: Metapod_RR v: V1.18 serial: <filter> UEFI: Insyde v: 1.18 date: 06/18/2020
Battery:   ID-1: BAT1 charge: 7.1 Wh (24.8%) condition: 28.6/36.7 Wh (77.9%) volts: 10.7 min: 11.4
model: LG 0x41,0x43,0x31,0x34,0x42,0x31,0x00B1 type: Li-ion serial: <filter> status: Discharging
CPU:       Info: Quad Core model: AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx bits: 64 type: MT MCP arch: Zen
family: 17 (23) model-id: 11 (17) stepping: 0 microcode: 810100B cache: L2: 2 MiB
flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 31938
Speed: 1595 MHz max: 1600 MHz boost: enabled Core speeds (MHz): 1: 1595 2: 1594 3: 1592 4: 1595 5: 1588 6: 1592
7: 1595 8: 1595
Vulnerabilities: Type: itlb_multihit status: Not affected
Type: l1tf status: Not affected
Type: mds status: Not affected
Type: meltdown status: Not affected
Type: spec_store_bypass status: Vulnerable
Type: spectre_v1 status: Vulnerable: __user pointer sanitization and usercopy barriers only; no swapgs barriers
Type: spectre_v2 status: Vulnerable, IBPB: disabled, STIBP: disabled
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:  Device-1: AMD Raven Ridge [Radeon Vega Series / Radeon Vega Mobile Series] vendor: Acer Incorporated ALI
driver: amdgpu v: kernel bus-ID: 03:00.0 chip-ID: 1002:15dd class-ID: 0300
Device-2: Quanta VGA WebCam type: USB driver: uvcvideo bus-ID: 3-1:2 chip-ID: 0408:a031 class-ID: 0e02
serial: <filter>
Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: loaded: amdgpu,ati unloaded: modesetting
alternate: fbdev,vesa display-ID: :0 screens: 1
Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") s-diag: 414mm (16.3")
Monitor-1: eDP res: 1366x768 hz: 60 dpi: 101 size: 344x194mm (13.5x7.6") diag: 395mm (15.5")
OpenGL: renderer: AMD Radeon Vega 8 Graphics (RAVEN DRM 3.40.0 5.10.75-1-lts LLVM 12.0.1) v: 4.6 Mesa 21.2.4
direct render: Yes
Audio:     Device-1: Advanced Micro Devices [AMD/ATI] Raven/Raven2/Fenghuang HDMI/DP Audio vendor: Acer Incorporated ALI
driver: snd_hda_intel v: kernel bus-ID: 03:00.1 chip-ID: 1002:15de class-ID: 0403
Device-2: Advanced Micro Devices [AMD] Family 17h HD Audio vendor: Acer Incorporated ALI driver: snd_hda_intel
v: kernel bus-ID: 03:00.6 chip-ID: 1022:15e3 class-ID: 0403
Sound Server-1: ALSA v: k5.10.75-1-lts running: yes
Sound Server-2: sndio v: N/A running: no
Sound Server-3: JACK v: 1.9.19 running: no
Sound Server-4: PulseAudio v: 15.0 running: yes
Sound Server-5: PipeWire v: 0.3.39 running: yes
Network:   Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet vendor: Acer Incorporated ALI driver: r8168
v: 8.049.02-NAPI modules: r8169 port: 2000 bus-ID: 01:00.1 chip-ID: 10ec:8168 class-ID: 0200
IF: enp1s0f1 state: down mac: <filter>
Device-2: Qualcomm Atheros QCA9377 802.11ac Wireless Network Adapter vendor: Lite-On driver: ath10k_pci v: kernel
bus-ID: 02:00.0 chip-ID: 168c:0042 class-ID: 0280
IF: wlp2s0 state: up mac: <filter>
Bluetooth: Device-1: Lite-On Qualcomm Atheros QCA9377 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-4:2
chip-ID: 04ca:3015 class-ID: e001
Report: bt-adapter ID: hci0 rfk-id: 5 state: down bt-service: enabled,running rfk-block: hardware: no software: yes
address: <filter>
Drives:    Local Storage: total: 238.47 GiB used: 92.32 GiB (38.7%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: V-Gen model: 12SM20AR256SDKM2 256GB size: 238.47 GiB block-size:
physical: 512 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 0A0 scheme: GPT
Partition: ID-1: / raw-size: 229.42 GiB size: 229.42 GiB (100.00%) used: 92.32 GiB (40.2%) fs: btrfs dev: /dev/sda2
maj-min: 8:2
ID-2: /boot/efi raw-size: 256 MiB size: 252 MiB (98.46%) used: 546 KiB (0.2%) fs: vfat dev: /dev/sda1 maj-min: 8:1
ID-3: /home raw-size: 229.42 GiB size: 229.42 GiB (100.00%) used: 92.32 GiB (40.2%) fs: btrfs dev: /dev/sda2
maj-min: 8:2
ID-4: /var/log raw-size: 229.42 GiB size: 229.42 GiB (100.00%) used: 92.32 GiB (40.2%) fs: btrfs dev: /dev/sda2
maj-min: 8:2
ID-5: /var/tmp raw-size: 229.42 GiB size: 229.42 GiB (100.00%) used: 92.32 GiB (40.2%) fs: btrfs dev: /dev/sda2
maj-min: 8:2
Swap:      Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2 dev: /dev/sda3 maj-min: 8:3
ID-2: swap-2 type: zram size: 6.75 GiB used: 734 MiB (10.6%) priority: 100 dev: /dev/zram0
Sensors:   System Temperatures: cpu: 49.8 C mobo: N/A gpu: amdgpu temp: 49.0 C
Fan Speeds (RPM): N/A
Info:      Processes: 334 Uptime: 1h 37m wakeups: 3 Memory: 6.75 GiB used: 3.21 GiB (47.5%) Init: systemd v: 249
tool: systemctl Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: pacman: 1786 lib: 380 Shell: fish (su) v: 3.3.1
running-in: konsole inxi: 3.3.08
ac97_bus               16384  1 snd_soc_core
acer_wireless          20480  0
acer_wmi               28672  0
acpi_cpufreq           28672  0
aesni_intel           372736  5
af_alg                 32768  6 algif_hash,algif_skcipher
agpgart                53248  5 intel_agp,intel_gtt,ttm,nouveau,drm
algif_hash             16384  1
algif_skcipher         16384  1
amdgpu               6545408  51
ath10k_core           643072  1 ath10k_pci
ath10k_pci             57344  0
ath                    36864  1 ath10k_core
atkbd                  36864  0
blake2b_generic        20480  0
bluetooth             704512  45 btrtl,btintel,btbcm,bnep,btusb,rfcomm
bnep                   28672  2
bpf_preload            16384  0
btbcm                  16384  1 btusb
btintel                32768  1 btusb
btrfs                1585152  1
btrtl                  24576  1 btusb
btusb                  65536  0
ccm                    20480  3
ccp                   118784  1 kvm_amd
cec                    61440  2 drm_kms_helper,i915
cfg80211              983040  3 ath,mac80211,ath10k_core
cmac                   16384  2
crc16                  16384  1 bluetooth
crc32c_generic         16384  0
crc32c_intel           24576  2
crc32_pclmul           16384  0
crct10dif_pclmul       16384  1
cryptd                 24576  3 crypto_simd,ghash_clmulni_intel
crypto_simd            16384  1 aesni_intel
crypto_user            20480  0
dm_mod                163840  0
drm                   577536  19 gpu_sched,drm_kms_helper,amdgpu,radeon,i915,ttm,nouveau
drm_kms_helper        278528  4 amdgpu,radeon,i915,nouveau
ecc                    36864  1 ecdh_generic
ecdh_generic           16384  1 bluetooth
edac_mce_amd           32768  0
fat                    86016  1 vfat
fb_sys_fops            16384  1 drm_kms_helper
fuse                  167936  3
ghash_clmulni_intel    16384  0
glue_helper            16384  1 aesni_intel
gpu_sched              49152  1 amdgpu
hid_multitouch         32768  0
i2c_algo_bit           16384  4 amdgpu,radeon,i915,nouveau
i2c_hid                32768  0
i2c_piix4              28672  0
i8042                  32768  1 acer_wmi
i915                 2719744  0
intel_agp              24576  0
intel_gtt              24576  2 intel_agp,i915
ip_tables              32768  0
irqbypass              16384  1 kvm
joydev                 28672  0
k10temp                16384  0
kvm                   933888  1 kvm_amd
kvm_amd               114688  0
ledtrig_audio          16384  1 snd_hda_codec_generic
libarc4                16384  1 mac80211
libcrc32c              16384  1 btrfs
libps2                 20480  1 atkbd
loop                   40960  6
mac80211             1101824  1 ath10k_core
mac_hid                16384  0
mc                     61440  4 videodev,videobuf2_v4l2,uvcvideo,videobuf2_common
mmc_core              192512  1 rtsx_pci_sdmmc
Module                  Size  Used by
mousedev               24576  0
mxm_wmi                16384  1 nouveau
nouveau              2351104  0
ns                     36864  1 qrtr
pinctrl_amd            32768  1
qrtr                   20480  4
r8168                 561152  0
radeon               1654784  0
raid6_pq              122880  1 btrfs
rapl                   16384  0
rfcomm                 90112  16
rfkill                 28672  10 acer_wmi,bluetooth,cfg80211
rng_core               16384  2 ccp,tpm
rtsx_pci              106496  1 rtsx_pci_sdmmc
rtsx_pci_sdmmc         32768  0
serio                  28672  4 serio_raw,atkbd,i8042
serio_raw              20480  0
snd                   114688  26 snd_hda_codec_generic,snd_seq,snd_seq_device,snd_hda_codec_hdmi,snd_hwdep,snd_hda_intel,snd_hda_codec,snd
_hda_codec_realtek,snd_timer,snd_compress,snd_soc_core,snd_pcm
snd_compress           32768  1 snd_soc_core
snd_hda_codec         167936  4 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec_realtek
snd_hda_codec_generic    98304  1 snd_hda_codec_realtek
snd_hda_codec_hdmi     73728  1
snd_hda_codec_realtek   155648  1
snd_hda_core          110592  5 snd_hda_codec_generic,snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,snd_hda_codec_realtek
snd_hda_intel          57344  6
snd_hrtimer            16384  1
snd_hwdep              16384  1 snd_hda_codec
snd_intel_dspcfg       28672  1 snd_hda_intel
snd_pcm               147456  8 snd_hda_codec_hdmi,snd_hda_intel,snd_hda_codec,soundwire_intel,snd_compress,snd_soc_core,snd_hda_core,snd_
pcm_dmaengine
snd_pcm_dmaengine      16384  1 snd_soc_core
snd_seq                90112  7 snd_seq_dummy
snd_seq_device         16384  1 snd_seq
snd_seq_dummy          16384  0
snd_soc_core          327680  1 soundwire_intel
snd_timer              49152  3 snd_seq,snd_hrtimer,snd_pcm
soundcore              16384  1 snd
soundwire_bus          90112  3 soundwire_intel,soundwire_generic_allocation,soundwire_cadence
soundwire_cadence      36864  1 soundwire_intel
soundwire_generic_allocation    16384  1 soundwire_intel
soundwire_intel        45056  1 snd_intel_dspcfg
sp5100_tco             20480  0
sparse_keymap          16384  1 acer_wmi
squashfs               69632  3
syscopyarea            16384  1 drm_kms_helper
sysfillrect            16384  1 drm_kms_helper
sysimgblt              16384  1 drm_kms_helper
tpm                    73728  3 tpm_tis,tpm_crb,tpm_tis_core
tpm_crb                20480  0
tpm_tis                16384  0
tpm_tis_core           28672  1 tpm_tis
ttm                   114688  3 amdgpu,radeon,nouveau
uinput                 20480  3
uvcvideo              114688  0
vboxdrv               532480  2 vboxnetadp,vboxnetflt
vboxnetadp             28672  0
vboxnetflt             32768  0
vfat                   24576  1
video                  57344  3 acer_wmi,i915,nouveau
videobuf2_common       65536  2 videobuf2_v4l2,uvcvideo
videobuf2_memops       20480  1 videobuf2_vmalloc
videobuf2_v4l2         36864  1 uvcvideo
videobuf2_vmalloc      20480  1 uvcvideo
videodev              294912  3 videobuf2_v4l2,uvcvideo,videobuf2_common
wmi                    36864  4 acer_wmi,wmi_bmof,mxm_wmi,nouveau
wmi_bmof               16384  0
xhci_pci               20480  0
xhci_pci_renesas       20480  1 xhci_pci
xor                    24576  1 btrfs
x_tables               53248  1 ip_tables
zram                   32768  1

Without it, you will not receive any help from the Garuda team or your topic is likely to be closed without notice.

Before you open a new help request, read relevant sections of the Arch and Garuda wiki.
Thoroughly search your issue and any error messages in the forum and on the web.

Report everything you have already attempted to solve your problem.

for your audio problem i suggest try this

sudo pacman -Syu pipewire-media-session

might solve it

Someone can correct me here if I am wrong, but I have always read that the Zen kernel is not the ideal kernel for laptops (unless it is a gaming laptop) as it is designed more for power performance, ie. gaming and such.

Regardless, have you tried installing the regular kernel, or the LTS kernel in Garuda's settings manager?

1 Like

i also using it some times. but when i switched to LTS kernel, it was also does not help much

till now, i cant play video and sound even on youtube

how to check if my sound is working fine? if i can't even play singgle video on youtube or any other media, ty for your help, regards

Hence it's the Garuda default. :wink:

(Also, works fine on my laptops, haven't noticed any obvious battery life issues)

4 Likes

Posting a long list of issues such as yours is often counterproductive and confusing. This type of post makes it very hard for others who actually search the forum (unlike yourself) to find answers to their issue on long disjointed threads discussing many different issues.

Please open a help request on your wifi issue in the "Networking" sub-forum.

Your adapter has many known issues and a long list of potential fixes. Have you searched the forum for the many threads referencing your adapter?

3 Likes

I think that these bug came to my laptop when I updated my garuda using sudo pacman -Syu 3 days ago

i don't know what exactly happened to my laptop, but TODAY i changed my boot priority order, and everthings works fine

Boot priority order when my laptop was bugged:

  1. |||||||||||||||
  2. SSD V-GEN 226GB

Boot priority after I changed it;

  1. HDD: V-GEN 256 GB
  2. Linpus lite

i don't know what exactly happen, i don't know what "|||||||||" is, I was boot to that and i thought that is garuda's grub menu, so i didn't do anything about "||||||||||||||" and i boot to that thing, all this time

and after i changed my boot priority order to my SSDV-GEN 256GB, the linpus lite now has appeared to my boot priority order, and honestly idk why and what linpus lite is

I also un-check / un-list all of the kernel's parameter presets, in garuda boot options

One again, idk what exactly happen, i don't know if i repaired my garuda or garuda repaired himself

But i really panicked when my garuda can't play any video, i can't even play video on youtube, and the audio system and the webcam were dead, everything is dead, restart button can't be help much, i really think i have to move from arch, but now, everything is fine

Big thanks to all of you

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