System freezing after login

I fell asleep with my computer running, my controller cord was resting on the screenshot button and it opened spectacle a million times, and a ton of notifications for blocking memory overuse was up. The system was froze so I force restarted it with the power button now I’m stuck on a grey screen when I log in.

The garuda data file is unavailable as I cannot access the system.

Can you switch to a tty (e.g. CTRL+ALT+F3)? If so, can you log in? This would suggest a KDE plasma problem, or maybe SDDM.
If you use x11, check this suggestion:

If none of the above helps, you could try booting from a live USB, chroot into your system and start checking the status. Maybe you have a disk space issue also.
Did you perform an update without rebooting before this? Or any other important action?

4 Likes

Well I used a different kernel and was able to get in, I updated the system then rebooted, and it seems to be all working like normal. The kernel that was freezing up is no longer doing that.

I’m still not entirely sure why it was happening or what to mark as the solution :sob:

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Testing out alternate kernels is a primary troubleshooting step. It is one of the first things that should be tested whenever a serious issue occurs.

Thanks for posting back with your solution. However, it would be far more useful to others if you provide more information.

One of the reasons we ask for a garuda-inxi output on every help request is so that we know the hardware in use. This not only helps forum assistants diagnose problems, it also lets other users know if their problem might be occurring because they own similar hardware. The inxi output is essential forum information for us and others to learn how a problem can be resolved.

Without knowing which kernel you were using originally, and which kernel resolved your issue, your given solution is far less useful to others experiencing a similar problem. Please at a minimum provide this information, so that others know which kernel to try and avoid a bunch of wasted time and bandwidth downloading and testing various different kernels.

I’m glad to see you found a solution to your problem, but in the future please provide more information so that others may benefit from what you learned.

5 Likes

Ok, I’m back. Originally I was using Linux-zen then switched to Linux-lts which let me log in. Linux-zen works as usual now. I forgot about switching to TTY 2 so at the time I thought it was totally unavailable to get the garuda-inxi

I would have usually provided as much information as possible but I only remembered to get back while at work and on my phone :tired_face: plus it was a weird day overall.

anyway, here’s the garuda-inxi:

╭─zoey@CUMMY in ~
╰─λ garuda-inxi
System:
Kernel: 6.13.8-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=7b56fc96-0e19-473d-badd-73a065550c34 rw rootflags=subvol=@
quiet loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.3.3 tk: Qt v: N/A info: frameworks v: 6.12.0
wm: kwin_x11 vt: 2 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop Mobo: Micro-Star model: MPG B550 GAMING EDGE WIFI (MS-7C91)
v: 1.0 serial: <superuser required> uuid: <superuser required> UEFI: American
Megatrends LLC. v: 1.H0 date: 07/17/2024
CPU:
Info: model: AMD Ryzen 5 5600X bits: 64 type: MT MCP arch: Zen 3+ gen: 3
level: v3 note: check built: 2022 process: TSMC n6 (7nm) family: 0x19 (25)
model-id: 0x21 (33) stepping: 0 microcode: 0xA20102D
Topology: cpus: 1x dies: 1 clusters: 1 cores: 6 threads: 12 tpc: 2
smt: enabled cache: L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 3 MiB
desc: 6x512 KiB L3: 32 MiB desc: 1x32 MiB
Speed (MHz): avg: 1734 min/max: 550/4651 boost: enabled scaling:
driver: amd-pstate-epp governor: powersave cores: 1: 1734 2: 1734 3: 1734
4: 1734 5: 1734 6: 1734 7: 1734 8: 1734 9: 1734 10: 1734 11: 1734 12: 1734
bogomips: 88805
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Graphics:
Device-1: Advanced Micro Devices [AMD/ATI] Navi 22 [Radeon RX 6700/6700
XT/6750 XT / 6800M/6850M XT] vendor: Tul / PowerColor Red Devil
driver: amdgpu v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm)
built: 2020-22 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: DP-2
off: HDMI-A-1 empty: DP-1,DP-3,Writeback-1 bus-ID: 2d:00.0
chip-ID: 1002:73df class-ID: 0300
Display: x11 server: X.Org v: 21.1.16 with: Xwayland v: 24.1.6
compositor: kwin_x11 driver: X: loaded: amdgpu unloaded: modesetting,radeon
alternate: fbdev,vesa dri: radeonsi gpu: amdgpu display-ID: :0 screens: 1
Screen-1: 0 s-res: 2560x1440 s-dpi: 96 s-size: 677x381mm (26.65x15.00")
s-diag: 777mm (30.58")
Monitor-1: DP-2 mapped: DisplayPort-1 pos: primary model: ASUS VG32VQR
serial: <filter> built: 2021 res: mode: 2560x1440 hz: 165 scale: 100% (1)
dpi: 93 gamma: 1.2 size: 697x393mm (27.44x15.47") diag: 800mm (31.5")
ratio: 16:9 modes: max: 2560x1440 min: 720x400
Monitor-2: HDMI-A-1 mapped: HDMI-A-0 note: disabled model: Acer KA242Y
serial: <filter> built: 2021 res: 2560x1440 dpi: 93 gamma: 1.2
size: 527x296mm (20.75x11.65") diag: 604mm (23.8") ratio: 16:9 modes:
max: 1920x1080 min: 720x400
API: EGL v: 1.5 hw: drv: amd radeonsi platforms: device: 0 drv: radeonsi
device: 1 drv: swrast gbm: drv: kms_swrast surfaceless: drv: radeonsi x11:
drv: radeonsi inactive: wayland
API: OpenGL v: 4.6 compat-v: 4.5 vendor: amd mesa v: 25.0.2-arch1.2
glx-v: 1.4 direct-render: yes renderer: AMD Radeon RX 6700 XT (radeonsi
navi22 LLVM 19.1.7 DRM 3.61 6.13.8-zen1-1-zen) device-ID: 1002:73df
memory: 11.72 GiB unified: no
API: Vulkan v: 1.4.309 layers: 13 device: 0 type: discrete-gpu name: AMD
Radeon RX 6700 XT (RADV NAVI22) driver: N/A device-ID: 1002:73df
surfaces: xcb,xlib device: 1 type: cpu name: llvmpipe (LLVM 19.1.7 256
bits) driver: N/A device-ID: 10005:0000 surfaces: xcb,xlib
Info: Tools: api: clinfo, eglinfo, glxinfo, vulkaninfo
de: kscreen-console,kscreen-doctor gpu: corectrl wl: wayland-info
x11: xdpyinfo, xprop, xrandr
Audio:
Device-1: Advanced Micro Devices [AMD/ATI] Navi 21/23 HDMI/DP Audio
driver: snd_hda_intel v: kernel pcie: gen: 4 speed: 16 GT/s lanes: 16
bus-ID: 2d:00.1 chip-ID: 1002:ab28 class-ID: 0403
Device-2: Advanced Micro Devices [AMD] Starship/Matisse HD Audio
vendor: Micro-Star MSI driver: snd_hda_intel v: kernel pcie: gen: 4
speed: 16 GT/s lanes: 16 bus-ID: 2f:00.4 chip-ID: 1022:1487 class-ID: 0403
API: ALSA v: k6.13.8-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.4.1 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Wi-Fi 6E AX210/AX1675 2x2 [Typhoon Peak] driver: iwlwifi
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 bus-ID: 29:00.0
chip-ID: 8086:2725 class-ID: 0280
IF: wlo1 state: up mac: <filter>
Device-2: Realtek RTL8125 2.5GbE vendor: Micro-Star MSI driver: r8169
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: f000 bus-ID: 2a:00.0
chip-ID: 10ec:8125 class-ID: 0200
IF: enp42s0 state: down mac: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: Intel AX210 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-9:6 chip-ID: 8087:0032
class-ID: e001
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 5.3
lmp-v: 12 status: discoverable: no pairing: no class-ID: 6c0104
Drives:
Local Storage: total: 14.81 TiB used: 5.07 TiB (34.2%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: PC SN530
SDBPNPZ-256G-1006 size: 238.47 GiB block-size: physical: 512 B
logical: 512 B speed: 31.6 Gb/s lanes: 4 tech: SSD serial: <filter>
fw-rev: HPS2 temp: 36.9 C scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Seagate model: ST14000NM001G-2KJ103
size: 12.73 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
tech: HDD rpm: 7200 serial: <filter> fw-rev: SN02 scheme: GPT
ID-3: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 870 EVO 2TB
size: 1.82 TiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 3B6Q scheme: GPT
ID-4: /dev/sdc maj-min: 8:32 vendor: SanDisk model: Ultra size: 28.64 GiB
block-size: physical: 512 B logical: 512 B type: USB rev: 3.0 spd: 5 Gb/s
lanes: 1 mode: 3.2 gen-1x1 tech: N/A serial: <filter> fw-rev: 1.00
scheme: MBR
SMART Message: Unknown USB bridge. Flash drive/Unsupported enclosure?
Partition:
ID-1: / raw-size: 1.82 TiB size: 1.82 TiB (100.00%) used: 1.13 TiB (62.3%)
fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 608 KiB (0.2%) fs: vfat dev: /dev/sdb1 maj-min: 8:17
ID-3: /home raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 1.13 TiB (62.3%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-4: /var/log raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 1.13 TiB (62.3%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
ID-5: /var/tmp raw-size: 1.82 TiB size: 1.82 TiB (100.00%)
used: 1.13 TiB (62.3%) fs: btrfs dev: /dev/sdb2 maj-min: 8:18
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 15.54 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842 max-streams: 12
dev: /dev/zram0
Sensors:
System Temperatures: cpu: 51.5 C mobo: N/A gpu: amdgpu temp: 42.0 C
mem: 38.0 C
Fan Speeds (rpm): N/A gpu: amdgpu fan: 0
Info:
Memory: total: 16 GiB available: 15.54 GiB used: 6.34 GiB (40.8%)
Processes: 377 Power: uptime: 8m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 6.2 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 257 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 2064 libs: 593 tools: octopi,paru,yay
Compilers: clang: 19.1.7 gcc: 14.2.1 Shell: garuda-inxi default: fish
v: 4.0.1 running-in: konsole inxi: 3.3.37
Garuda (2.7.2-1):
System install date:     2023-12-16
Last full system update: 2025-03-25
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut
Windows dual boot:       Probably (Run as root to verify)
Failed units:

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