Steam causing crash

Issues & Assistance Unsupported Software (AUR & Other)
#1

I’m using the garuda dragonized gaming edition, fully updated system, i log into steam and it causes my laptop to flash a black screen and fully lock up, the black screen may flash off and on in a loop until i force shutdown, I’m still new to linux so not sure what the issue could be, I just reformated and installed manjaro and don’t have this issue, so not sure what the issue is, i would like to be able to use your distro, I have had no issues a few months ago (but had to load windows 10 back on for work)

Any help would be appreciated

#2

Help others help you :wink:
Provide your system specs with the output of inxi -Fza as text, formatted with 3 ~ before and after.

2 Likes
#3 
System:    Kernel: 5.13.13-zen1-1-zen x86_64 bits: 64 compiler: gcc v: 11.1.0 
           parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen 
           root=UUID=ee17be50-c26a-4e7b-8cea-826d6f4b9f84 rw [email protected] quiet splash 
           rd.udev.log_priority=3 vt.global_cursor_default=0 systemd.unified_cgroup_hierarchy=1 
           resume=UUID=6064a138-1256-4d83-8dd4-7e3196d031be loglevel=3 
           Desktop: KDE Plasma 5.22.5 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1 dm: SDDM 
           Distro: Garuda Linux base: Arch Linux 
Machine:   Type: Laptop System: Hewlett-Packard product: HP Pavilion TS 15 Notebook PC 
           v: 0881100000305E00000620100 serial: <filter> Chassis: type: 10 serial: <filter> 
           Mobo: Hewlett-Packard model: 216C v: 30.26 serial: <filter> UEFI: Insyde v: F.19 
           date: 07/14/2016 
Battery:   ID-1: BAT0 charge: 13.7 Wh (100.0%) condition: 13.7/13.7 Wh (100.0%) volts: 16.9 
           min: 14.8 model: Hewlett-Packard Primary type: Li-ion serial: N/A status: Full 
CPU:       Info: Quad Core model: AMD A10-5745M APU with Radeon HD Graphics bits: 64 type: MCP 
           arch: Piledriver family: 15 (21) model-id: 13 (19) stepping: 1 microcode: 6001119 
           cache: L2: 2 MiB 
           flags: avx lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 16768 
           Speed: 2066 MHz min/max: 1100/2100 MHz boost: enabled Core speeds (MHz): 1: 2066 
           2: 2044 3: 2096 4: 2096 
           Vulnerabilities: Type: itlb_multihit status: Not affected 
           Type: l1tf status: Not affected 
           Type: mds status: Not affected 
           Type: meltdown status: Not affected 
           Type: spec_store_bypass 
           mitigation: Speculative Store Bypass disabled via prctl and seccomp 
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization 
           Type: spectre_v2 mitigation: Full AMD retpoline, STIBP: disabled, RSB filling 
           Type: srbds status: Not affected 
           Type: tsx_async_abort status: Not affected 
Graphics:  Device-1: AMD Richland [Radeon HD 8610G] vendor: Hewlett-Packard driver: radeon 
           v: kernel bus-ID: 00:01.0 chip-ID: 1002:990f class-ID: 0300 
           Device-2: AMD Sun XT [Radeon HD 8670A/8670M/8690M / R5 M330 / M430 / Radeon 520 Mobile] 
           vendor: Hewlett-Packard driver: radeon v: kernel alternate: amdgpu bus-ID: 01:00.0 
           chip-ID: 1002:6660 class-ID: 0380 
           Device-3: Realtek HP Truevision HD type: USB driver: uvcvideo bus-ID: 2-4:2 
           chip-ID: 0bda:571a class-ID: 0e02 serial: <filter> 
           Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: loaded: ati,radeon 
           unloaded: modesetting alternate: fbdev,vesa display-ID: :0 screens: 1 
           Screen-1: 0 s-res: 1366x768 s-dpi: 96 s-size: 361x203mm (14.2x8.0") 
           s-diag: 414mm (16.3") 
           Monitor-1: eDP res: 1366x768 hz: 60 dpi: 101 size: 344x193mm (13.5x7.6") 
           diag: 394mm (15.5") 
           OpenGL: renderer: AMD ARUBA (DRM 2.50.0 / 5.13.13-zen1-1-zen LLVM 12.0.1) 
           v: 4.3 Mesa 21.2.1 compat-v: 3.1 direct render: Yes 
Audio:     Device-1: AMD Trinity HDMI Audio vendor: Hewlett-Packard driver: snd_hda_intel 
           v: kernel bus-ID: 00:01.1 chip-ID: 1002:9902 class-ID: 0403 
           Device-2: AMD FCH Azalia vendor: Hewlett-Packard driver: snd_hda_intel v: kernel 
           bus-ID: 00:14.2 chip-ID: 1022:780d class-ID: 0403 
           Sound Server-1: ALSA v: k5.13.13-zen1-1-zen running: yes 
           Sound Server-2: JACK v: 1.9.19 running: no 
           Sound Server-3: PulseAudio v: 15.0 running: yes 
           Sound Server-4: PipeWire v: 0.3.34 running: no 
Network:   Device-1: Ralink RT3290 Wireless 802.11n 1T/1R PCIe vendor: Hewlett-Packard 
           driver: rt2800pci v: 2.3.0 port: 3000 bus-ID: 02:00.0 chip-ID: 1814:3290 class-ID: 0280 
           IF: wlo1 state: up mac: <filter> 
           Device-2: Realtek RTL810xE PCI Express Fast Ethernet vendor: Hewlett-Packard 
           driver: r8169 v: kernel port: 2000 bus-ID: 03:00.0 chip-ID: 10ec:8136 class-ID: 0200 
           IF: eno1 state: down mac: <filter> 
           IF-ID-1: anbox0 state: down mac: <filter> 
Bluetooth: Device-1: Ralink RT3290 Bluetooth vendor: Hewlett-Packard driver: N/A bus-ID: 02:00.1 
           chip-ID: 1814:3298 class-ID: 0d11 
           Report: bt-service: enabled,stopped note: tool can't run 
Drives:    Local Storage: total: 931.51 GiB used: 30.75 GiB (3.3%) 
           SMART Message: Unable to run smartctl. Root privileges required. 
           ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST1000LM024 HN-M101MBB 
           size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 3.0 Gb/s type: HDD 
           rpm: 5400 serial: <filter> rev: 0002 scheme: GPT 
Partition: ID-1: / raw-size: 922.46 GiB size: 922.46 GiB (100.00%) used: 30.75 GiB (3.3%) 
           fs: btrfs dev: /dev/sda2 maj-min: 8:2 
           ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.45%) used: 562 KiB (0.2%) fs: vfat 
           dev: /dev/sda1 maj-min: 8:1 
           ID-3: /home raw-size: 922.46 GiB size: 922.46 GiB (100.00%) used: 30.75 GiB (3.3%) 
           fs: btrfs dev: /dev/sda2 maj-min: 8:2 
           ID-4: /var/log raw-size: 922.46 GiB size: 922.46 GiB (100.00%) used: 30.75 GiB (3.3%) 
           fs: btrfs dev: /dev/sda2 maj-min: 8:2 
           ID-5: /var/tmp raw-size: 922.46 GiB size: 922.46 GiB (100.00%) used: 30.75 GiB (3.3%) 
           fs: btrfs dev: /dev/sda2 maj-min: 8:2 
Swap:      Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) 
           ID-1: swap-1 type: zram size: 6.97 GiB used: 0 KiB (0.0%) priority: 100 dev: /dev/zram0 
           ID-2: swap-2 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2 
           dev: /dev/sda3 maj-min: 8:3 
Sensors:   System Temperatures: cpu: 51.8 C mobo: N/A 
           Fan Speeds (RPM): N/A 
           GPU: device: radeon temp: 48.0 C device: radeon temp: 50.0 C 
Info:      Processes: 214 Uptime: 3m wakeups: 1 Memory: 6.97 GiB used: 1.32 GiB (19.0%) 
           Init: systemd v: 249 tool: systemctl Compilers: gcc: 11.1.0 clang: 12.0.1 Packages: 
           pacman: 1806 lib: 533 Client: Unknown Client: garuda-assistant inxi: 3.3.06
#4

Doing some further digging into this issue, I uninstalled both versions of steam that come included in the gaming edition of the Dr460nized version, installed flatpak and it causes the same issue unless i run this command everytime i open steam in a terminal

flatpak run com.valvesoftware.Steam
#5

I’ve run out of things to try, any ideas guys?

#6

If it runs fine with this command then you can use this only to start steam.
Or you can make a .desktop file in /usr/share/applications/yourname.desktop
containing the command
flatpak run com.valvesoftware.Steam

To learn more, Desktop entries - ArchWiki and see how to make them and their format.

1 Like
#7

While this makes sense, it’s not ideal, id rather use steam that shipped with the OS rather than having to bandaid it to work, something tells me there may be a issue with what ships, maybe a garuda dev can assist?

#8

Granted that I'll not be able to help you as I have no technical skills, but I frequent the forum since enough to be able to advise you to gather as much "real" information (facts) as possible for the developers to help.
I think of something like logs at the time of freeze (I don't know if Steam has a log, but I assume it does), journal and dmesg at those moments, etc.
Additional useful information could be if the system works fine with other games or the like (to rule out GPU/driver problems ).
Just a dumb idea: have you tried with different kernels? Especially linux-lts, if steam was working with Manjaro (maybe on lts) and with Garuda a few months ago (so older kernel)

#9

Please give a look here (fresh news):

2 Likes
Tf2 not launching
#10

Thanks for this, just tried this and it worked, never usually one to use beta software by choice, but guess for this I will make a exception haha, fingers crossed they release the stable version soon.

1 Like
#11

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