Sound problem combo jack (sof-essx8336)

Hello everyone! I have a problem with Linux on my laptop. In the settings, it shows as if the headphones are plugged in (even though they are not) and tries to output sound to them. However, if I actually plug in the headphones, the system thinks they are disconnected and tries to play sound through the built-in speakers, but even then there is no sound.

The headphone jack is a combo jack, intended for both headphones and microphone. This problem, at least, is observed in Arch Linux, I haven’t tried other distributions yet. Everything worked fine on my previous laptop, the connectors were separate.

I would appreciate any help or advice on how to solve this problem!

garuda-inxi

System:
Kernel: 6.9.6-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.1.1
clocksource: tsc avail: acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=cefc901d-899e-4227-ac56-024b0024718a rw rootflags=subvol=@
quiet resume=UUID=540abb98-296e-437f-b5e2-c02cd1a51ffa loglevel=3 ibt=off
Desktop: KDE Plasma v: 6.1.0 tk: Qt v: N/A info: frameworks v: 6.3.0
wm: kwin_wayland with: krunner vt: 1 dm: SDDM Distro: Garuda
base: Arch Linux
Machine:
Type: Laptop System: Echips Import LLC product: Echips Special [NQ11A]
v: N/A serial: <superuser required>
Mobo: Echips Import LLC model: Echips Special [NQ11A]
serial: <superuser required> part-nu: Echips Special [NQ11A]
uuid: <superuser required> UEFI: Echips Import LLC
v: YK-BI-14-XU133ER400-EE60A-001-I date: 05/19/2023
Battery:
ID-1: BAT0 charge: 44.2 Wh (96.9%) condition: 45.6/45.6 Wh (100.0%)
power: 17.1 W volts: 12.8 min: N/A model: Intel SR 1 SR Real Battery
type: Unknown serial: <filter> status: charging
CPU:
Info: model: Intel Core i3-8109U bits: 64 type: MT MCP arch: Coffee Lake
gen: core 8 level: v3 note: check built: 2017 process: Intel 14nm family: 6
model-id: 0x8E (142) stepping: 0xA (10) microcode: 0xF4
Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
L3: 4 MiB desc: 1x4 MiB
Speed (MHz): avg: 905 high: 920 min/max: 400/3600 scaling:
driver: intel_pstate governor: powersave cores: 1: 900 2: 900 3: 920 4: 900
bogomips: 24000
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities: <filter>
Graphics:
Device-1: Intel CoffeeLake-U GT3e [Iris Plus Graphics 655] driver: i915
v: kernel arch: Gen-9.5 process: Intel 14nm built: 2016-20 ports:
active: eDP-1 empty: DP-1,HDMI-A-1,HDMI-A-2 bus-ID: 00:02.0
chip-ID: 8086:3ea5 class-ID: 0300
Device-2: Microdia Hy-UXGA(2601)-Camera driver: snd-usb-audio,uvcvideo
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6:4
chip-ID: 0c45:636c class-ID: 0102 serial: <filter>
Display: wayland server: X.org v: 1.21.1.13 with: Xwayland v: 24.1.0
compositor: kwin_wayland driver: X: loaded: modesetting
alternate: fbdev,intel,vesa dri: iris gpu: i915 display-ID: 0
Monitor-1: eDP-1 res: 1536x864 size: N/A modes: N/A
API: EGL v: 1.5 hw: drv: intel iris platforms: device: 0 drv: iris
device: 1 drv: swrast surfaceless: drv: iris wayland: drv: iris x11:
drv: iris inactive: gbm
API: OpenGL v: 4.6 compat-v: 4.5 vendor: intel mesa v: 24.1.2-arch1.1
glx-v: 1.4 direct-render: yes renderer: Mesa Intel Iris Plus Graphics 655
(CFL GT3) device-ID: 8086:3ea5 memory: 3.74 GiB unified: yes
display-ID: :1.0
API: Vulkan v: 1.3.279 layers: 3 device: 0 type: integrated-gpu name: Intel
Iris Plus Graphics 655 (CFL GT3) driver: mesa intel v: 24.1.2-arch1.1
device-ID: 8086:3ea5 surfaces: xcb,xlib,wayland device: 1 type: cpu
name: llvmpipe (LLVM 17.0.6 256 bits) driver: mesa llvmpipe
v: 24.1.2-arch1.1 (LLVM 17.0.6) device-ID: 10005:0000
surfaces: xcb,xlib,wayland
Audio:
Device-1: Intel Cannon Point-LP High Definition Audio
driver: sof-audio-pci-intel-cnl alternate: snd_hda_intel, snd_soc_skl,
snd_soc_avs, snd_sof_pci_intel_cnl bus-ID: 00:1f.3 chip-ID: 8086:9dc8
class-ID: 0401
Device-2: Microdia Hy-UXGA(2601)-Camera driver: snd-usb-audio,uvcvideo
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-6:4
chip-ID: 0c45:636c class-ID: 0102 serial: <filter>
API: ALSA v: k6.9.6-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: alsactl,alsamixer,amixer
Server-1: PipeWire v: 1.0.7 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Intel Ethernet I225-V driver: igc v: kernel pcie: gen: 2
speed: 5 GT/s lanes: 1 port: N/A bus-ID: 01:00.0 chip-ID: 8086:15f3
class-ID: 0200
IF: enp1s0 state: down mac: <filter>
Device-2: Realtek RTL8821CE 802.11ac PCIe Wireless Network Adapter
driver: rtw_8821ce v: N/A modules: rtw88_8821ce pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: 3000 bus-ID: 02:00.0 chip-ID: 10ec:c821 class-ID: 0280
IF: wlp2s0 state: down mac: <filter>
IF-ID-1: enp0s20f0u3 state: unknown speed: -1 duplex: half mac: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: Realtek Bluetooth Radio driver: btusb v: 0.8 type: USB rev: 1.1
speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-10:6 chip-ID: 0bda:c821
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 0 state: up address: <filter> bt-v: 4.2
lmp-v: 8 status: discoverable: no pairing: no class-ID: 6c010c
Device-2: MediaTek 2207117BPG driver: rndis_host v: kernel type: USB
rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-3:7 chip-ID: 0e8d:2004
class-ID: 0a00 serial: <filter>
Drives:
Local Storage: total: 238.47 GiB used: 11.95 GiB (5.0%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Gateway model: W800S 256GB
size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 3G5A scheme: GPT
Partition:
ID-1: / raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
used: 11.94 GiB (5.2%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 584 KiB (0.2%) fs: vfat dev: /dev/sda1 maj-min: 8:1
ID-3: /home raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
used: 11.94 GiB (5.2%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
ID-4: /var/log raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
used: 11.94 GiB (5.2%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
ID-5: /var/tmp raw-size: 229.37 GiB size: 229.37 GiB (100.00%)
used: 11.94 GiB (5.2%) fs: btrfs dev: /dev/sda2 maj-min: 8:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 7.66 GiB used: 0 KiB (0.0%) priority: 100
comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 4 dev: /dev/zram0
ID-2: swap-2 type: partition size: 8.8 GiB used: 0 KiB (0.0%) priority: -2
dev: /dev/sda3 maj-min: 8:3
Sensors:
System Temperatures: cpu: 64.0 C pch: 47.0 C mobo: N/A
Fan Speeds (rpm): N/A
Info:
Memory: total: 8 GiB available: 7.66 GiB used: 5.09 GiB (66.5%)
Processes: 239 Power: uptime: 23m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 3.05 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 256 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 1313 libs: 383 tools: octopi,paru Compilers:
gcc: 14.1.1 Shell: garuda-inxi default: fish v: 3.7.1 running-in: konsole
inxi: 3.3.35
Garuda (2.6.26-1):
System install date:     2024-06-23
Last full system update: 2024-06-24
Is partially upgraded:   No
Relevant software:       snapper NetworkManager dracut
Windows dual boot:       Probably (Run as root to verify)
Failed units:

This can happen after a suspense or hibernation, I had this at least.
Can you try running?

sudo udevadm trigger

This might help.

No, it didn’t work :slightly_frowning_face:

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