Hi guys,
I don't know if this is the correct category for this, if not please move the topic
I have random freezes sometimes and also reboots, I suspect Citrix for this because I also work with my computer. This happens no matter what distribution I use, in common they have my pc, citrix and kde mostly. I configured journalctl so I can look what happens right before the freeze or reboot.
I didn't have a freeze lately, but 30 mins ago my pc did a reboot while I was not in the room. I looked into the logs and found this just before the reboot:
Feb 27 08:58:00 mike-PC citrix-wfica[32265]: CmdForSurface: failure in GfxSurface API
(approx. 10000 times)
At the new boot there were this (warning & error) logs:
Feb 27 08:58:50 mike-PC kernel: mce: [Hardware Error]: CPU 4: Machine Check: 0 Bank 0: baa0000000000135
Feb 27 08:58:50 mike-PC kernel: fbcon: Taking over console
Feb 27 08:58:50 mike-PC kernel: mce: [Hardware Error]: TSC 0 MISC d012000100000000 SYND 4d000004 IPID b000000000
Feb 27 08:58:50 mike-PC kernel: mce: [Hardware Error]: PROCESSOR 2:800f11 TIME 1677484725 SOCKET 0 APIC 1 microcode 8001138
Feb 27 08:58:50 mike-PC kernel: mce: [Hardware Error]: Machine check events logged
Feb 27 08:58:50 mike-PC kernel: mce: [Hardware Error]: CPU 7: Machine Check: 0 Bank 0: baa0000000000135
Feb 27 08:58:50 mike-PC kernel: mce: [Hardware Error]: TSC 0 MISC d012000100000000 SYND 4d000008 IPID b000000000
Feb 27 08:58:50 mike-PC kernel: mce: [Hardware Error]: PROCESSOR 2:800f11 TIME 1677484725 SOCKET 0 APIC b microcode 8001138
Feb 27 08:58:50 mike-PC kernel: [Firmware Bug]: ACPI MWAIT C-state 0x0 not supported by HW (0x0)
Feb 27 08:58:50 mike-PC kernel: PM: hibernation: Registered nosave memory: [mem 0x00000000-0x00000fff]
Can you help me with this? I don't really know if the problem is Citrix, but the freezes and reboots always happen when I'm working (I think)
Thanks in advance!
Edit: here my garuda-inxi:
System:
Kernel: 6.1.12-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 12.2.1
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=b8e628c2-5bd2-423b-9104-a2fbea09a834 rw [email protected]
quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
loglevel=3 ibt=off
Desktop: KDE Plasma v: 5.27.1 tk: Qt v: 5.15.8 wm: kwin_x11 vt: 1 dm: SDDM
Distro: Garuda Linux base: Arch Linux
Machine:
Type: Desktop Mobo: ASUSTeK model: PRIME B350-PLUS v: Rev X.0x
serial: <superuser required> UEFI: American Megatrends v: 6042
date: 04/28/2022
CPU:
Info: model: AMD Ryzen 5 1500X bits: 64 type: MT MCP arch: Zen level: v3
note: check built: 2017-19 process: GF 14nm family: 0x17 (23) model-id: 1
stepping: 1 microcode: 0x8001138
Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache:
L1: 384 KiB desc: d-4x32 KiB; i-4x64 KiB L2: 2 MiB desc: 4x512 KiB
L3: 16 MiB desc: 2x8 MiB
Speed (MHz): avg: 3240 high: 3595 min/max: 1550/3500 boost: enabled
scaling: driver: acpi-cpufreq governor: performance cores: 1: 3500 2: 3042
3: 3595 4: 2985 5: 2908 6: 3593 7: 3314 8: 2990 bogomips: 55893
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA TU106 [GeForce RTX 2060 SUPER] vendor: Micro-Star MSI
driver: nvidia v: 525.89.02 alternate: nouveau,nvidia_drm non-free: 525.xx+
status: current (as of 2023-02) arch: Turing code: TUxxx
process: TSMC 12nm FF built: 2018-22 pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 07:00.0 chip-ID: 10de:1f06 class-ID: 0300
Device-2: Logitech HD Pro Webcam C920 type: USB
driver: snd-usb-audio,uvcvideo bus-ID: 1-2:2 chip-ID: 046d:082d
class-ID: 0102 serial: <filter>
Display: x11 server: X.Org v: 21.1.7 with: Xwayland v: 22.1.8
compositor: kwin_x11 driver: X: loaded: nvidia unloaded: modesetting
alternate: fbdev,nouveau,nv,vesa gpu: nvidia display-ID: :0 screens: 1
Screen-1: 0 s-res: 3840x1080 s-dpi: 101 s-size: 966x272mm (38.03x10.71")
s-diag: 1004mm (39.51")
Monitor-1: DP-5 pos: primary,left res: 1920x1080 hz: 60 dpi: 92
size: 531x299mm (20.91x11.77") diag: 609mm (23.99") modes: N/A
Monitor-2: HDMI-0 pos: right res: 1920x1080 hz: 60 dpi: 103
size: 475x267mm (18.7x10.51") diag: 545mm (21.45") modes: N/A
API: OpenGL v: 4.6.0 NVIDIA 525.89.02 renderer: NVIDIA GeForce RTX 2060
SUPER/PCIe/SSE2 direct-render: Yes
Audio:
Device-1: NVIDIA TU106 High Definition Audio vendor: Micro-Star MSI
driver: snd_hda_intel v: kernel bus-ID: 1-2:2 pcie: chip-ID: 046d:082d
class-ID: 0102 gen: 3 speed: 8 GT/s serial: <filter> lanes: 16
bus-ID: 07:00.1 chip-ID: 10de:10f9 class-ID: 0403
Device-2: AMD Family 17h HD Audio vendor: ASUSTeK driver: snd_hda_intel
v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16 bus-ID: 09:00.3
chip-ID: 1022:1457 class-ID: 0403
Device-3: Logitech HD Pro Webcam C920 type: USB
driver: snd-usb-audio,uvcvideo
Device-4: C-Media Auna Mic CM900 type: USB
driver: hid-generic,snd-usb-audio,usbhid bus-ID: 5-4:2 chip-ID: 0d8c:0134
class-ID: 0300
Sound API: ALSA v: k6.1.12-zen1-1-zen running: yes
Sound Server-1: PulseAudio v: 16.1 running: no
Sound Server-2: PipeWire v: 0.3.66 running: yes
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: ASUSTeK PRIME B450M-A driver: r8169 v: kernel pcie: gen: 1
speed: 2.5 GT/s lanes: 1 port: f000 bus-ID: 03:00.0 chip-ID: 10ec:8168
class-ID: 0200
IF: enp3s0 state: up speed: 100 Mbps duplex: full mac: <filter>
Drives:
Local Storage: total: 2.96 TiB used: 291.65 GiB (9.6%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 850 EVO 250GB
size: 232.89 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 3B6Q scheme: GPT
ID-2: /dev/sdb maj-min: 8:16 vendor: Seagate model: ST2000DM006-2DM164
size: 1.82 TiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
type: HDD rpm: 7200 serial: <filter> rev: CC26 scheme: GPT
ID-3: /dev/sdc maj-min: 8:32 vendor: Crucial model: CT1000MX500SSD1
size: 931.51 GiB block-size: physical: 4096 B logical: 512 B speed: 6.0 Gb/s
type: SSD serial: <filter> rev: 045 scheme: GPT
Partition:
ID-1: / raw-size: 931.51 GiB size: 931.51 GiB (100.00%)
used: 291.65 GiB (31.3%) fs: btrfs dev: /dev/sdc1 maj-min: 8:33
ID-2: /boot/efi raw-size: 512.7 MiB size: 511.7 MiB (99.80%)
used: 620 KiB (0.1%) fs: vfat dev: /dev/sda5 maj-min: 8:5
ID-3: /home raw-size: 931.51 GiB size: 931.51 GiB (100.00%)
used: 291.65 GiB (31.3%) fs: btrfs dev: /dev/sdc1 maj-min: 8:33
ID-4: /var/log raw-size: 931.51 GiB size: 931.51 GiB (100.00%)
used: 291.65 GiB (31.3%) fs: btrfs dev: /dev/sdc1 maj-min: 8:33
ID-5: /var/tmp raw-size: 931.51 GiB size: 931.51 GiB (100.00%)
used: 291.65 GiB (31.3%) fs: btrfs dev: /dev/sdc1 maj-min: 8:33
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 15.53 GiB used: 0 KiB (0.0%) priority: 100
dev: /dev/zram0
Sensors:
System Temperatures: cpu: 40.8 C mobo: N/A gpu: nvidia temp: 50 C
Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:
Processes: 284 Uptime: 51m wakeups: 0 Memory: 15.53 GiB
used: 4.18 GiB (26.9%) Init: systemd v: 253 default: graphical
tool: systemctl Compilers: gcc: 12.2.1 Packages: pm: pacman pkgs: 1844
libs: 546 tools: octopi,paru Shell: fish v: 3.6.0 default: Bash v: 5.1.16
running-in: konsole inxi: 3.3.25
Garuda (2.6.15-1):
System install date: 2023-02-19
Last full system update: 2023-02-25
Is partially upgraded: No
Relevant software: snapper NetworkManager mkinitcpio nvidia-dkms
Windows dual boot: Probably (Run as root to verify)
Failed units: