Loss of all connected peripherals abruptly

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System:    Kernel: 5.14.14-zen1-1-zen x86_64 bits: 64 compiler: gcc v: 11.1.0
           parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen root=UUID=01964af9-f123-4b21-94bf-3a5143e0aa94 rw
           [email protected] quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
           systemd.unified_cgroup_hierarchy=1 loglevel=3
           Desktop: KDE Plasma 5.23.2 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11 vt: 1 dm: SDDM Distro: Garuda Linux
           base: Arch Linux
Machine:   Type: Desktop Mobo: ASUSTeK model: ROG STRIX X570-E GAMING v: Rev X.0x serial: <filter> UEFI: American Megatrends
           v: 3602 date: 03/05/2021
CPU:       Info: 8-Core model: AMD Ryzen 7 5800X bits: 64 type: MT MCP arch: Zen 3 family: 19 (25) model-id: 21 (33)
           stepping: 0 microcode: A201009 cache: L2: 4 MiB
           flags: avx avx2 lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm bogomips: 131207
           Speed: 4100 MHz min/max: 2200/4100 MHz boost: enabled Core speeds (MHz): 1: 4100 2: 4100 3: 4100 4: 4100 5: 4098
           6: 4100 7: 4100 8: 4099 9: 4100 10: 4099 11: 4100 12: 4100 13: 4100 14: 4100 15: 4100 16: 4099
           Vulnerabilities: Type: itlb_multihit status: Not affected
           Type: l1tf status: Not affected
           Type: mds status: Not affected
           Type: meltdown status: Not affected
           Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl and seccomp
           Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
           Type: spectre_v2 mitigation: Full AMD retpoline, IBPB: conditional, IBRS_FW, STIBP: always-on, RSB filling
           Type: srbds status: Not affected
           Type: tsx_async_abort status: Not affected
Graphics:  Device-1: NVIDIA GA104 [GeForce RTX 3070 Ti] vendor: ZOTAC driver: nvidia v: 470.74 alternate: nouveau,nvidia_drm
           bus-ID: 0a:00.0 chip-ID: 10de:2482 class-ID: 0300
           Device-2: Logitech HD Pro Webcam C920 type: USB driver: snd-usb-audio,uvcvideo bus-ID: 3-1:2 chip-ID: 046d:082d
           class-ID: 0102 serial: <filter>
           Display: x11 server: X.Org 1.20.13 compositor: kwin_x11 driver: loaded: nvidia display-ID: :0 screens: 1
           Screen-1: 0 s-res: 7680x2160 s-dpi: 162 s-size: 1204x341mm (47.4x13.4") s-diag: 1251mm (49.3")
           Monitor-1: HDMI-0 res: 3840x2160 hz: 60 dpi: 163 size: 597x336mm (23.5x13.2") diag: 685mm (27")
           Monitor-2: DP-4 res: 3840x2160 hz: 60 dpi: 163 size: 597x336mm (23.5x13.2") diag: 685mm (27")
           OpenGL: renderer: NVIDIA GeForce RTX 3070 Ti/PCIe/SSE2 v: 4.6.0 NVIDIA 470.74 direct render: Yes
Audio:     Device-1: NVIDIA GA104 High Definition Audio vendor: ZOTAC driver: snd_hda_intel v: kernel bus-ID: 0a:00.1
           chip-ID: 10de:228b class-ID: 0403
           Device-2: Advanced Micro Devices [AMD] Starship/Matisse HD Audio vendor: ASUSTeK driver: snd_hda_intel v: kernel
           bus-ID: 0c:00.4 chip-ID: 1022:1487 class-ID: 0403
           Device-3: Logitech HD Pro Webcam C920 type: USB driver: snd-usb-audio,uvcvideo bus-ID: 3-1:2 chip-ID: 046d:082d
           class-ID: 0102 serial: <filter>
           Sound Server-1: ALSA v: k5.14.14-zen1-1-zen running: yes
           Sound Server-2: JACK v: 1.9.19 running: no
           Sound Server-3: PulseAudio v: 15.0 running: yes
           Sound Server-4: PipeWire v: 0.3.39 running: yes
Network:   Device-1: Intel Wi-Fi 6 AX200 driver: iwlwifi v: kernel bus-ID: 04:00.0 chip-ID: 8086:2723 class-ID: 0280
           IF: wlp4s0 state: up mac: <filter>
           Device-2: Realtek RTL8125 2.5GbE vendor: ASUSTeK driver: r8169 v: kernel port: e000 bus-ID: 05:00.0
           chip-ID: 10ec:8125 class-ID: 0200
           IF: enp5s0 state: down mac: <filter>
           Device-3: Intel I211 Gigabit Network vendor: ASUSTeK driver: igb v: kernel port: d000 bus-ID: 06:00.0
           chip-ID: 8086:1539 class-ID: 0200
           IF: enp6s0 state: down mac: <filter>
           IF-ID-1: docker0 state: down mac: <filter>
Bluetooth: Device-1: Intel AX200 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 1-6:3 chip-ID: 8087:0029 class-ID: e001
           Report: bt-adapter ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block: hardware: no software: no
           address: <filter>
Drives:    Local Storage: total: 1.36 TiB used: 31.81 GiB (2.3%)
           SMART Message: Unable to run smartctl. Root privileges required.
           ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Western Digital model: WDS100T1X0E-00AFY0 size: 931.51 GiB block-size:
           physical: 512 B logical: 512 B speed: 63.2 Gb/s lanes: 4 type: SSD serial: <filter> rev: 613000WD temp: 44.9 C
           scheme: GPT
           ID-2: /dev/sda maj-min: 8:0 vendor: Smart Modular Tech. model: SHGS31-500GS-2 size: 465.76 GiB block-size:
           physical: 4096 B logical: 512 B speed: 6.0 Gb/s type: SSD serial: <filter> rev: 0Q00 scheme: GPT
Partition: ID-1: / raw-size: 465.75 GiB size: 465.75 GiB (100.00%) used: 31.79 GiB (6.8%) fs: btrfs dev: /dev/sda2
           maj-min: 8:2
           ID-2: /boot/efi raw-size: 100 MiB size: 96 MiB (96.00%) used: 25.5 MiB (26.6%) fs: vfat dev: /dev/nvme0n1p1
           maj-min: 259:1
           ID-3: /home raw-size: 465.75 GiB size: 465.75 GiB (100.00%) used: 31.79 GiB (6.8%) fs: btrfs dev: /dev/sda2
           maj-min: 8:2
           ID-4: /var/log raw-size: 465.75 GiB size: 465.75 GiB (100.00%) used: 31.79 GiB (6.8%) fs: btrfs dev: /dev/sda2
           maj-min: 8:2
           ID-5: /var/tmp raw-size: 465.75 GiB size: 465.75 GiB (100.00%) used: 31.79 GiB (6.8%) fs: btrfs dev: /dev/sda2
           maj-min: 8:2
Swap:      Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
           ID-1: swap-1 type: zram size: 62.71 GiB used: 2.8 MiB (0.0%) priority: 100 dev: /dev/zram0
Sensors:   System Temperatures: cpu: 38.5 C mobo: N/A gpu: nvidia temp: 48 C
           Fan Speeds (RPM): N/A gpu: nvidia fan: 0%
Info:      Processes: 403 Uptime: 6m wakeups: 0 Memory: 62.71 GiB used: 10.47 GiB (16.7%) Init: systemd v: 249 tool: systemctl
           Compilers: gcc: 11.1.0 Packages: pacman: 1324 lib: 297 Shell: fish v: 3.3.1 default: Bash v: 5.1.8
           running-in: konsole inxi: 3.3.08

Hi guys!

First of all, I would like to say that I am really enjoying Garuda linux Dragonized edition. I'm using it as one of the OS in my work machine. Everything has been working pretty smoothly until the recent wireplumber/pipewire changes. After applying the patches, for the past couple of days, at least 2 times each day, while I am working, all of a sudden my monitors (I have dual monitor setup) and my keyboard and mouse just lose connection to my PC. Following is what I have observed:

  • This happens randomly, and there's no specific activity that I am doing when this happens. I have multiple IDEs and browser windows opened, but it has been like this since I have started using Garuda for my work.
  • Reconnecting the peripherals, powering the monitors off and then back on, doesn't help either. Weird thing is that my PC is running normally.
  • There are no changes to the Qcodes on the mobo as well. It's just that I can't use either my monitors or my keyboard and mouse.
  • The only thing that I can do to resume normal work is to hard reset my PC. I am afraid that I will end up harming some components with these frequent hard resets, plus I also lose my work.
  • Here's the output for today's journalctl for the system. PrivateBin. I have provided it because I experienced this issue in the morning today as well

Any help with regards to troubleshooting this issue, any guidance as to how I should start investigating this would be really appreciated. I am actually relying a lot on my Garuda installation and re-installing a different flavour of Garuda would be the very last resort that I would want to opt for. This is my first post so if any more information is required please let me know. Thanks in advance.

Why is this urgent?

1 Like

Thanks for the reply. I am using my Garuda OS as my daily driver for work. This abrupt loss of signal from peripherals leads to loss of work. The urgency is just for any guidance in how to troubleshoot it. I completely understand that everyone here would already be quite busy in looking at other issues, but I would be grateful if someone points me to the right direction

1 Like

This can't be related to the wireplumber changes - if it was audio-related, sure.

What else were you doing or changing around the same time?

Have you updated again since then?

Have you tried a different kernel, e.g. linux-lts?

3 Likes

I agree this doesn't seem to be related to the wireplumber changes.

  • After getting the hotfix for those changes on my machine I observed that I could no longer get any audio from my headset and can't use the mic as well.
  • I used timeshift to go back to a good backup before the hotfix and started getting this issue of loss of connectivity.
  • I again applied the hotfix and now audio on my PC appears to be working fine, but this issue remains

I have not used any other kernel yet. Should that be the next course of action?

1 Like

Do you have a puppy? :dog:

Chewed/faulty USB cables will produce the exact symptoms you're experiencing.

I have 2 young dogs, so I've had to do a fair bit of cable replacements.

Yes.

4 Likes

Unfortunately I don't have a pup yet. I have to mention one more thing though. I recently upgraded my RAM from 32gigs to 64gigs and now I am thinking that there might be some memory clock issue or frequency issue. I am using an ASUS board so when I got new pair of RAM sticks I enabled ASUS's DCOP feature, which automatically boosted the RAM's frequency to 3200 from 2133. With 32gigs this wasn't an issue, but I think with 64gigs maybe the clocks aren't in sync now? Anyways tl;dr I have disabled DCOP in BIOS and I will keep monitoring my system. Thanks everyone for your prompt replies. Cheers

2 Likes

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