Graphics problem at login making my laptop unusable

Hello,

I have to preface this by saying I have very little knowledge about linux overall so please understand any misuse of vocabulary.

A friend of mine installed garuda-linux on my "microsoft surface" because other distributions had a problem with connecting to the internet.

It worked fine until a moment where I got the white screen crash message: "Oh no, something has gone wrong..." with no further info.

I could login tty (?) and it states the following problem

unable to open display ""

I tried commands I could see online such as

export DISPLAY=:0

but this led to the error message

unable to open display ":0"

when I entered xset q.

Any help would be greatly appreciated. I paste below the output of garuda-inxi as asked.

Script started on 2022-03-08 18:57:14+01:00 [TERM="linux" TTY="/dev/tty5" COLUMNS="273" LINES="91"]
[[email protected] ~]$ garuda-inxi
System:
  Kernel: 5.16.12-zen1-1-zen x86_64 bits: 64 compiler: gcc v: 11.2.0
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen root=UUID=651c7f20-ca6b-4e86-8e32-de168a810688
    rw [email protected] quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
    systemd.unified_cgroup_hierarchy=1 loglevel=3 3
  Console: pty pts/0 (vt 5) Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Laptop System: Microsoft product: Surface Pro 7
    v: 124I:00046T:000M:0100000D:0B:07F:0C:05P:48S:1E:0Y:1K:0U:04R:5 serial: <superuser required>
    Chassis: type: 9 serial: <superuser required>
  Mobo: Microsoft model: Surface Pro 7 serial: <superuser required> UEFI: Microsoft
    v: 9.107.140 date: 04/30/2021
Battery:
  ID-1: BAT1 charge: 37.8 Wh (100.0%) condition: 37.8/43.2 Wh (87.5%) volts: 8.5 min: 7.6
    model: DYN M1109597 type: Li-ion serial: <filter> status: Full cycles: 158
CPU:
  Info: model: Intel Core i5-1035G4 bits: 64 type: MT MCP arch: Ice Lake family: 6
    model-id: 0x7E (126) stepping: 5 microcode: 0xA8
  Topology: cpus: 1x cores: 4 tpc: 2 threads: 8 smt: enabled cache: L1: 320 KiB
    desc: d-4x48 KiB; i-4x32 KiB L2: 2 MiB desc: 4x512 KiB L3: 6 MiB desc: 1x6 MiB
  Speed (MHz): avg: 1214 high: 1258 min/max: 400/3700 scaling: driver: intel_pstate
    governor: powersave cores: 1: 1258 2: 1251 3: 1201 4: 1201 5: 1201 6: 1201 7: 1200 8: 1201
    bogomips: 23961
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2 mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: Intel Iris Plus Graphics G4 vendor: Microsoft driver: i915 v: kernel ports:
    active: eDP-1 empty: DP-1,DP-2 bus-ID: 00:02.0 chip-ID: 8086:8a5a class-ID: 0300
  Display: server: X.org v: 1.21.1.3 with: Xwayland v: 22.1.0 driver: X: loaded: intel
    unloaded: modesetting alternate: fbdev,vesa gpu: i915 tty: 273x91
  Monitor-1: eDP-1 model: LG serial: <filter> built: 2019 res: 2736x1824 dpi: 267 gamma: 1.2
    size: 260x173mm (10.2x6.8") diag: 312mm (12.3") ratio: 3:2 modes: 2736x1824
  Message: Unable to show GL data. Required tool glxinfo missing.
Audio:
  Device-1: Intel Image Signal Processor driver: N/A bus-ID: 00:05.0 chip-ID: 8086:8a19
    class-ID: 0480
  Device-2: Intel Ice Lake-LP Smart Sound Audio driver: snd_hda_intel v: kernel
    alternate: snd_sof_pci_intel_icl bus-ID: 00:1f.3 chip-ID: 8086:34c8 class-ID: 0403
  Sound Server-1: ALSA v: k5.16.12-zen1-1-zen running: yes
  Sound Server-2: PulseAudio v: 15.0 running: no
  Sound Server-3: PipeWire v: 0.3.48 running: no
Network:
  Device-1: Intel Ice Lake-LP PCH CNVi WiFi driver: iwlwifi v: kernel bus-ID: 00:14.3
    chip-ID: 8086:34f0 class-ID: 0280
  IF: wlp0s20f3 state: up mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth type: USB driver: btusb v: 0.8 bus-ID: 3-10:3
    chip-ID: 8087:0026 class-ID: e001
  Report: bt-adapter ID: hci0 rfk-id: 0 state: down bt-service: enabled,running rfk-block:
    hardware: no software: no address: <filter>
Drives:
  Local Storage: total: 476.77 GiB used: 28.21 GiB (5.9%)
  SMART Message: Required tool smartctl not installed. Check --recommends
  ID-1: /dev/nvme0n1 maj-min: 259:0 model: HFB1M8MO331C0MR size: 238.47 GiB block-size:
    physical: 512 B logical: 512 B speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter>
    rev: 80042C00 temp: 28.9 C scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 type: USB vendor: Generic model: SD MMC size: 238.3 GiB
    block-size: physical: 512 B logical: 512 B type: SSD serial: <filter> rev: 1.00 scheme: MBR
Partition:
  ID-1: / raw-size: 143.91 GiB size: 143.91 GiB (100.00%) used: 28.18 GiB (19.6%) fs: btrfs
    dev: /dev/nvme0n1p5 maj-min: 259:5
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%) used: 30.7 MiB (12.0%) fs: vfat
    dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 143.91 GiB size: 143.91 GiB (100.00%) used: 28.18 GiB (19.6%) fs: btrfs
    dev: /dev/nvme0n1p5 maj-min: 259:5
  ID-4: /var/log raw-size: 143.91 GiB size: 143.91 GiB (100.00%) used: 28.18 GiB (19.6%)
    fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
  ID-5: /var/tmp raw-size: 143.91 GiB size: 143.91 GiB (100.00%) used: 28.18 GiB (19.6%)
    fs: btrfs dev: /dev/nvme0n1p5 maj-min: 259:5
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 7.36 GiB used: 0 KiB (0.0%) priority: 100 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 29.0 C mobo: N/A
  Fan Speeds (RPM): N/A
Info:
  Processes: 210 Uptime: 1m wakeups: 3 Memory: 7.36 GiB used: 780.5 MiB (10.4%) Init: systemd
  v: 250 tool: systemctl Compilers: gcc: 11.2.0 clang: 13.0.1 Packages: pacman: 1343 lib: 344
  Shell: Bash v: 5.1.16 running-in: pty pts/0 (vt 5) inxi: 3.3.13
Garuda (2.5.5-1):
  System install date:     2021-12-21
  Last full system update: 2022-03-08
  Is partially upgraded:   No
  Relevant software:       NetworkManager
  Windows dual boot:       Probably (Run as root to verify)
  Snapshots:               Snapper
  Failed units:            
[[email protected] ~]$ exit
exit

Script done on 2022-03-08 18:57:41+01:00 [COMMAND_EXIT_CODE="0"]

Ok, not funny. Are you able to reboot the machine and from the GRUB menu select a SNAPSHOT, boot from it and restore data from the Garuda Assistant?

That'll get you back in a "running" system hopefully long enough to try troubleshooting or change settings. You probably should not lose log files doing this cuz they are stored in a different subvolume than the one you would restore from, but since I work with my own snapshot implementation I'd need someone who knows better Garuda Assistant to say if I'm right or not.

2 Likes

I forgot to mention that I did try updating everything with sudo pacman -Syyu to no avail.

Just use

garuda-update

in chroot?

Can you restore a snapshot? That would be your easiest fix.

Can you boot without issues from any live disk?

1 Like

I tried restoring from a few snapshots and got Timed out waiting for device /dev/ipts/15.

Running garuda-update gives the following (and no resolution of the bug)

Script started on 2022-03-08 20:28:47+01:00 [TERM="linux" TTY="/dev/tty5" COLUMNS="273" LINES="91"]
[[email protected] ~]$ garuda-update
[sudo] password for benoitseron:                
:: Synchronizing package databases...
 core is up to date
 extra is up to date
 community                                                                                                                               15.7 KiB  59.0   B/s --:-- [c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  ]   0%

 chaotic-aur                                                                     community                                                                                                                              159.7 KiB   226 KiB/s 00:26 [--Co  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  ]   2%

 community                                                                                                                              191.7 KiB   185 KiB/s 00:32 [---C  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                              463.7 KiB   572 KiB/s 00:09 [-------C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                              575.7 KiB   565 KiB/s 00:09 [---------C  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                              655.7 KiB   499 KiB/s 00:11 [----------C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                              767.7 KiB   517 KiB/s 00:10 [------------C  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                              911.7 KiB   582 KiB/s 00:09 [--------------Co  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                             1039.7 KiB   586 KiB/s 00:08 [----------------C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                             1183.7 KiB   628 KiB/s 00:07 [-------------------C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                             1407.7 KiB   771 KiB/s 00:06 [----------------------C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                             1551.7 KiB   749 KiB/s 00:06 [-------------------------C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                                                                           1551.7 KiB   768 KiB/s 00:00 [--------------------------------------------------------------------------- chaotic-aur                                                                     community                                                                                                                             1807.7 KiB   926 KiB/s 00:04 [-----------------------------Co  o  o  o  o  o  o  o  o  o  o  o  o  o  o   community                                                                                                                                2.1 MiB  1201 KiB/s 00:03 [----------------------------------c o  o  o  o  o  o  o  o  o  o  o  o  o   community                                                                                                                                2.4 MiB  1211 KiB/s 00:03 [---------------------------------------C  o  o  o  o  o  o  o  o  o  o  o   community                                                                                                                                2.7 MiB  1388 KiB/s 00:02 [---------------------------------------------c  o  o  o  o  o  o  o  o  o   community                                                                                                                                3.0 MiB  1392 KiB/s 00:02 [---------------------------------------------------C  o  o  o  o  o  o  o   community                                                                                                                                3.4 MiB  1456 KiB/s 00:01 [--------------------------------------------------------co  o  o  o  o  o   community                                                                                                                                3.7 MiB  1494 KiB/s 00:01 [--------------------------------------------------------------Co  o  o  o   community                                                                                                                                4.0 MiB  1600 KiB/s 00:01 [--------------------------------------------------------------------co  o   community                                                                                                                                4.4 MiB  1657 KiB/s 00:01 [-------------------------------------------------------------------------C  community                                                                                                                                4.7 MiB  1556 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                4.9 MiB  1426 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                5.2 MiB  1395 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                5.4 MiB  1330 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                5.7 MiB  1402 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                6.0 MiB  1359 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                6.0 MiB  1032 KiB/s 00:06 [------------------------------------------------------------------------------------------------------] 100%
--> Refreshing mirrorlists using reflector, please be patient..
[2022-03-08 20:29:14] WARNING: failed to rate http(s) download (https://archmirror.it/repos/community/os/x86_64/community.db): HTTP Error 403: Forbidden
[2022-03-08 20:29:20] WARNING: failed to rate http(s) download (https://mirror.cyberbits.asia/archlinux/community/os/x86_64/community.db): Download timed out after 5 second(s).
################################################################################
################# Arch Linux mirrorlist generated by Reflector #################
################################################################################

# With:       reflector --latest 5 --age 2 --fastest 5 --protocol https --sort rate --save /etc/pacman.d/mirrorlist
# When:       2022-03-08 19:29:25 UTC
# From:       https://archlinux.org/mirrors/status/json/
# Retrieved:  2022-03-08 19:29:05 UTC
# Last Check: 2022-03-08 19:21:35 UTC

Server = https://mirror.telepoint.bg/archlinux/$repo/os/$arch
Server = https://mirror.archlinux.no/$repo/os/$arch
Server = https://mirror.luzea.de/archlinux/$repo/os/$arch
Server = https://archmirror.it/repos/$repo/os/$arch
Server = https://mirror.cyberbits.asia/archlinux/$repo/os/$arch

:: Synchronizing package databases...
 core                                                                                                                                    15.7 KiB  46.0   B/s 44:35 [-----------Co  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  ]  11%
 chaotic-aur
 multilib                                                                                                                                15.7 KiB  46.0   B/s 51 community                                                                       core                                                                                                                                   136.0 KiB   324 KiB/s 00 extra                                                                                                                                   15.7 KiB  45.0   B/s --:-- [-C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  ]   1%----------------------------------------------- community                                                                                                                              191.7 KiB   281 KiB/s 00:21 [---c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   linux-surface                                                                                                                            6.6 KiB  19.0   B/s 00 extra                                                                                                                                  191.7 KiB   288 KiB/s 00:04 [------------C  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  ]  12%----------------------------------------------- community                                                                                                                              495.7 KiB   691 KiB/s 00:08 [--------co  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   extra                                                                                                                                  495.7 KiB   698 KiB/s 00:01 [--------------------------------Co  o  o  o  o  o  o  o  o  o  o  o  o  o   community                                                                                                                              735.7 KiB   836 KiB/s 00:06 [-----------co  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   extra                                                                                                                                  655.7 KiB   730 KiB/s 00:01 [------------------------------------------c  o  o  o  o  o  o  o  o  o  o   community                                                                                                                              975.7 KiB   954 KiB/s 00:05 [---------------C  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   extra                                                                                                                                  847.7 KiB   803 KiB/s 00:00 [-------------------------------------------------------C o  o  o  o  o  o   community                                                                                                                             1167.7 KiB   950 KiB/s 00:05 [------------------c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   extra                                                                                                                                 1103.7 KiB   958 KiB/s 00:00 [------------------------------------------------------------------------C   community                                                                                                                             1359.7 KiB   953 KiB/s 00:05 [---------------------c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   extra                                                                                                                                 1327.7 KiB  1008 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                             1567.7 KiB   982 KiB/s 00:04 [-------------------------C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   extra                                                                                                                                 1546.4 KiB   813 KiB/s 00:02 [--------------------------------------------------------------------------- community                                                                                                                             1775.7 KiB  1001 KiB/s 00:04 [----------------------------C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                             1999.7 KiB  1041 KiB/s 00:04 [--------------------------------Co  o  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                                2.2 MiB  1088 KiB/s 00:03 [------------------------------------C  o  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                     community                                                                                                                                2.4 MiB  1072 KiB/s 00:03 [---------------------------------------C  o  o  o  o  o  o  o  o  o  o  o   chaotic-aur                                                                                                                           1583.7 KiB  1132 KiB/s 00:00 [--------------------------------------------------------------------------- chaotic-aur                                                                     community                                                                                                                                2.7 MiB  1168 KiB/s 00:02 [-------------------------------------------C o  o  o  o  o  o  o  o  o  o   community                                                                                                                                2.9 MiB  1149 KiB/s 00:02 [-----------------------------------------------co  o  o  o  o  o  o  o  o   community                                                                                                                                3.2 MiB  1196 KiB/s 00:02 [-----------------------------------------------------Co  o  o  o  o  o  o   community                                                                                                                                3.4 MiB  1112 KiB/s 00:02 [---------------------------------------------------------c  o  o  o  o  o   community                                                                                                                                3.7 MiB  1158 KiB/s 00:02 [-------------------------------------------------------------C o  o  o  o   community                                                                                                                                3.9 MiB  1029 KiB/s 00:02 [----------------------------------------------------------------c o  o  o   community                                                                                                                                4.0 MiB   970 KiB/s 00:02 [--------------------------------------------------------------------Co  o   community                                                                                                                                4.3 MiB  1019 KiB/s 00:01 [------------------------------------------------------------------------c   community                                                                                                                                4.6 MiB  1081 KiB/s 00:01 [--------------------------------------------------------------------------- community                                                                                                                                4.8 MiB  1167 KiB/s 00:01 [--------------------------------------------------------------------------- community                                                                                                                                5.1 MiB  1273 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                5.4 MiB  1312 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                5.7 MiB  1379 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                6.0 MiB  1421 KiB/s 00:00 [--------------------------------------------------------------------------- community                                                                                                                                6.0 MiB  1092 KiB/s 00:06 [---------------------------------------------------------------------------spawn pacman -Su-----------] 100%
:: Starting full system upgrade...
resolving dependencies...
looking for conflicting packages...

Packages (1) python-pycryptodomex-3.12.0-1

Total Download Size:   1.32 MiB
Total Installed Size:  6.16 MiB
Net Upgrade Size:      0.24 MiB

:: Proceed with installation? [Y/n] y
:: Retrieving packages...
 python-pycryptodomex-3.12.0-1-x86_64                                                                                                    15.7 KiB  37.0   B/s --:-- [-C o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   python-pycryptodomex-3.12.0-1-x86_64                                                                                                   223.7 KiB   342 KiB/s 00:03 [----------------c o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o   python-pycryptodomex-3.12.0-1-x86_64                                                                                                   543.7 KiB   733 KiB/s 00:01 [----------------------------------------C o  o  o  o  o  o  o  o  o  o  o   python-pycryptodomex-3.12.0-1-x86_64                                                                                                   911.7 KiB  1102 KiB/s 00:00 [--------------------------------------------------------------------co  o   python-pycryptodomex-3.12.0-1-x86_64                                                                                                  1354.7 KiB  1473 KiB/s 00:00 [--------------------------------------------------------------------------- python-pycryptodomex-3.12.0-1-x86_64                                                                                                  1354.7 KiB  1245 KiB/s 00:01 [---------------------------------------------------------------------------(0/1) checking keys in keyring                                                                                                                                      [c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  (1/1) checking keys in keyring                                                                                                                                      [------------------------------------------------------------------------------------------------------] 100%
(0/1) checking package integrity                                                                                                                                    [c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  (1/1) checking package integrity                                                                                                                                    [------------------------------------------------------------------------------------------------------] 100%
(0/1) loading package files                                                                                                                                         [c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  (1/1) loading package files                                                                                                                                         [------------------------------------------------------------------------------------------------------] 100%
(0/1) checking for file conflicts                                                                                                                                   [c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  (1/1) checking for file conflicts                                                                                                                                   [------------------------------------------------------------------------------------------------------] 100%
(0/1) checking available disk space                                                                                                                                 [c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  (1/1) checking available disk space                                                                                                                                 [------------------------------------------------------------------------------------------------------] 100%
:: Running pre-transaction hooks...
(1/1) Performing snapper pre snapshots for the following configurations...
==> root: 67
:: Processing package changes...
(1/1) upgrading python-pycryptodomex                                                                                                                                [c  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  o  (1/1) upgrading python-pycryptodomex                                                                                                                                [------------------------------------------------------------------------------------------------------] 100%
:: Running post-transaction hooks...
(1/6) Arming ConditionNeedsUpdate...
(2/6) Foreign/AUR package notification
libwacom-surface 1.12-1
(3/6) Orphaned package notification...
apparmor 3.0.4-1
celt 0.11.3-4
elfutils 0.186-5
kwayland 5.91.0-1
libcroco 0.6.13-2
libmms 0.6.4-3
libofa 0.9.3-9
meson 0.61.2-1
nohang 0.2.0-1
python-pytest 7.0.1-1
python-toml 0.10.2-7
tepl 6.00.0-3
zita-alsa-pcmi 0.4.0-1
zita-resampler 1.8.0-1
(4/6) Checking for .pacnew and .pacsave files...
.pac* files found:
/etc/nsswitch.conf.pacnew
/etc/locale.gen.pacnew
/etc/default/grub.pacnew
/etc/default/grub-btrfs/config.pacnew
/etc/pacman.d/mirrorlist.pacnew
Please check and merge
(5/6) Performing snapper post snapshots for the following configurations...
==> root: 68
(6/6) Syncing all file systems...

Parsing man pages and writing completions to /home/benoitseron/.local/share/fish/generated_completions/
  3455 / 3455 : zramctl.8.gz                                        

Checking for plugin updates
Uninstalling aspell
Downloading "aspell" (1.3.0) from "https://github.com/priner/micro-aspell-plugin/archive/v1.3.0.zip"
One or more plugins installed.

System updated! 🐧

Update notices:
The default faillock limit was automatically changed to 10 (from 3)

[[email protected] ~]$ exit
exit

Script done on 2022-03-08 20:30:09+01:00 [COMMAND_EXIT_CODE="0"]

I can at least boot from an Ubuntu live stick, I will try with a garuda one.

1 Like

Did this happen without any warning during a normal problem free session, or did it happen during the boot/reboot process.

What changes had you made prior to this happening?

If it happened during a boot/reboot, was this possibly your first reboot since doing your last update?

We will need some logs to have any real idea what happened here. I am only currently on my cell, so I can't give very specific instructions. Read some posts on the forum regarding termbin usage:

https://forum.garudalinux.org/search?context=topic&context_id=17908&q=termbin&skip_context=true

As long as your network connection is working in a TTY you can upload your logs to the forum. If you have no internet connection, then you would need to chroot into your installed system to post logs.

Have a read on termbin and see if you can upload some logs.


Edit:

Here are some termbin commands you could use:

journalctl -b -p3 --no-hostname --no-pager |  nc termbin.com 9999

cat /var/log/Xorg.0.log | nc termbin.com 9999
2 Likes

Happened at reboot.

I believe I ran some updates (trying to get python working?). I can make a picture of the snapshot menu if helpful otherwise I don't know to export this as text.

Most likely.

Thanks a lot for taking the time to answer even on your cellphone, here is the result of your commands : https://termbin.com/2abis

Looking at this with my very untrained eye, I wish to give you the following precisions:

  • my dual boot with windows works (as flawlessly as windows can lol)
  • sometimes my laptop powers up all by itself, with zero chance of the power up button being pushed (which is not only annoying because sometimes I find myself with an empty battery and no way of charging it, and dangerous because it could burn in the backpack)

I checked and I can also do it with a Garuda live disk

If I can add yet another element, it is not that bad if I have to reinstall Garuda, but my friend who installed it said it would be a bit technical to do without messing up with the dual boot (which I have to keep for work.)

This will seem off topic but bear with me you'll see where I'm going.

Why are you dual-booting Windows?
Are you gaming in Windows?

Reason I ask is cuz if it's not really required but you just require "Windows working", then you can have only Garuda installed and you virtualize Windows (with Virtualbox or VirtManager, the 2 most common I believe) within Garuda.
This solution has proven ideal for me. With 3D acceleration enabled in VirtualBox (there's a bug on that with VirtManager) it's as fast as running it on physical machine, if not more cuz it boots faster.

What I'm saying is if you want to reinstall Garuda and start clean, which could fix the issue of your OP, but hesitate to go fwd cuz you think you'll mess up the dual-boot, well then just think about my suggestion, maybe it applies to you as it does to me.

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This normally means a GNOME extension has crashed or is crashing GNOME Shell. You can move/remove extensions from under $HOME/.local/share/gnome-shell/extensions/ so they are "disabled" and then try logging in again.

One option would be for this friend to help you fix the problem - your friend has installed a distribution that needs regular maintenance (because it's a rolling release and so things regularly change) so unless you're looking to learn how Linux works then a different distribution would be more appropriate.

3 Likes

I (believe I) need windows to access windows apps that I am, rarely, required to use for classes I may have to teach (being a PhD student) such as teams.

I bought this laptop specifically to have the touchscreen and be able to write with the pen in OneNote. I believe the touchscreen is not working in garuda right?

Taking notes with the pen is something I really need, also to make didactic talks online.

I'm not gonna be gaming, the laptop simply isn't suited for that as it's very weak (even just for normal use) but it's the only CPU model I could buy with the university. I have a big desktop where I can all my other stuff but this is the computer I use at the office.

This is something I could do but before deleting windows I need a 100 percent certainty that this solution will work for the above stated needs.

He tried but couldn't help. He chose this distribution because it had a newer kernel that had the hardware compatibility to fix my previous problem (with PopOs, unable to connect to most networks). For myself I am willing to learn of course, and loved garuda so far. But the learning curve may be a bit steep for me a priori.

I'll try this

1 Like

The folder/file you mention doesn't seem to exist, here is what I had looking for it:

Script started on 2022-03-09 15:06:05+01:00 [TERM="linux" TTY="/dev/tty5" COLUMNS="273" LINES="91"]
[[email protected] ~]$ cd 
.atom/       .config/     Documents/   .firedragon/ .ipython/    .local/      .mozilla/    Music/       .pki/        .shutter/    Videos/      
.cache/      Desktop/     Downloads/   .gnupg/      .julia/      .mcfly/      mtn/         Pictures/    Public/      Templates/   
[[email protected] ~]$ cd .local/share/
[[email protected] share]$ ls
applications  backgrounds  calibre-ebook.com  fish  flatpak  gedit  gnome-settings-daemon  gvfs-metadata  icc  inxi  jupyter  keyrings  nautilus  recently-used.xbel  sounds  TelegramDesktop  xorg
[[email protected] share]$ cd gnome-settings-daemon/
[[email protected] gnome-settings-daemon]$ ls
input-sources-converted
[[email protected] gnome-settings-daemon]$ cat input-sources-converted 
[[email protected] gnome-settings-daemon]$ cd ..
[[email protected] share]$ cd
[[email protected] ~]$ ls
Desktop  Documents  Downloads  Firefox_wallpaper.png  mtn  Music  output  output2  output3  output4  output.txt  Pictures  Public  Templates  terminal_output.txt  Videos
[[email protected] ~]$ ls -al
total 6096
drwx------ 1 benoitseron benoitseron     672 Mar  9 15:06 .
drwxr-xr-x 1 root        root             44 Dec 21 22:07 ..
drwxr-xr-x 1 benoitseron benoitseron     180 Jan 27 17:24 .atom
-rw------- 1 benoitseron benoitseron    1966 Mar  9 09:47 .bash_history
-rw-r--r-- 1 benoitseron benoitseron      21 Nov 21 20:31 .bash_logout
-rw-r--r-- 1 benoitseron benoitseron     268 Dec 26 12:39 .bash_profile
-rw-r--r-- 1 benoitseron benoitseron     141 Nov 21 20:31 .bashrc
-rw-r--r-- 1 benoitseron benoitseron    1547 Aug 22  2021 .bashrc_garuda
drwx------ 1 benoitseron benoitseron     528 Jan  3 13:51 .cache
drwxr-xr-x 1 benoitseron benoitseron     772 Mar  7 12:21 .config
drwxr-xr-x 1 benoitseron benoitseron       0 Nov 19 20:22 Desktop
drwxr-xr-x 1 benoitseron benoitseron      82 Jan 27 12:01 Documents
drwxr-xr-x 1 benoitseron benoitseron    1384 Jan 30 23:40 Downloads
drwx------ 1 benoitseron benoitseron     464 Mar  9 15:05 .firedragon
-rw-r--r-- 1 benoitseron benoitseron 5920337 Jan 30 23:38 Firefox_wallpaper.png
drwx------ 1 benoitseron benoitseron     114 Dec 21 22:59 .gnupg
drwxr-xr-x 1 benoitseron benoitseron       0 Jan  3 13:53 .ipython
drwxr-xr-x 1 benoitseron benoitseron     120 Jan 27 11:07 .julia
-rw------- 1 benoitseron benoitseron      51 Feb 22 15:06 .lesshst
drwxr-xr-x 1 benoitseron benoitseron      20 Nov 19 20:22 .local
drwxr-xr-x 1 benoitseron benoitseron      20 Jan 30 22:01 .mcfly
drwx------ 1 benoitseron benoitseron      34 Dec 25 09:59 .mozilla
drwxr-xr-x 1 benoitseron benoitseron      16 Mar  7 23:06 mtn
drwxr-xr-x 1 benoitseron benoitseron       0 Nov 19 20:22 Music
-rw-r--r-- 1 benoitseron benoitseron    9347 Mar  8 18:57 output
-rw-r--r-- 1 benoitseron benoitseron  214493 Mar  8 20:30 output2
-rw-r--r-- 1 benoitseron benoitseron       0 Mar  9 09:38 output3
-rw-r--r-- 1 benoitseron benoitseron       0 Mar  9 15:06 output4
-rw-r--r-- 1 benoitseron benoitseron    9581 Mar  8 18:46 output.txt
drwxr-xr-x 1 benoitseron benoitseron     468 Jan 31 00:12 Pictures
drwx------ 1 benoitseron benoitseron      10 Dec 25 10:22 .pki
-rw-r--r-- 1 benoitseron benoitseron     198 Nov  1 20:41 .profile
drwxr-xr-x 1 benoitseron benoitseron       0 Nov 19 20:22 Public
-rw------- 1 benoitseron benoitseron      12 Jan  3 13:32 .python_history
drwxr-xr-x 1 benoitseron benoitseron      86 Jan 30 01:10 .shutter
drwxr-xr-x 1 benoitseron benoitseron       0 Nov 19 20:22 Templates
-rw-r--r-- 1 benoitseron benoitseron   28672 Mar  7 23:16 terminal_output.txt
drwxr-xr-x 1 benoitseron benoitseron       0 Nov 19 20:22 Videos
-rw------- 1 benoitseron benoitseron    8052 Mar  7 23:16 .viminfo
-rw-r--r-- 1 benoitseron benoitseron     165 Nov 19 20:23 .wget-hsts
-rw-r--r-- 1 benoitseron benoitseron     469 Nov  1 20:41 .xinitrc
[[email protected] ~]$ exit
exit

Script done on 2022-03-09 15:07:58+01:00 [COMMAND_EXIT_CODE="0"]

This means you haven't installed any GNOME extensions from extensions.gnome.org , so that's not the problem.

Did you install any GNOME extension packages from the repositories or the AUR?

2 Likes

I don't know, is there a way to check?

Something like

pacman -Qs gnome extension

might show some packages (or might not, depending on their name and description).

3 Likes


Once you can properly boot your system, disable Wake on LAN in Windows and Linux, and in your machine's BIOS.

Is fast boot disabled in Windows and/or your BIOS?

Make sure your bios is up to date.



Be sure to test at least 3 other kernels.



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