Gigabyte Radeon RX570

Hello All.

Summary

PC crashed today, graphics card may have a potential issue but still works, and I'm trying to determine what to do going forward. Tried rolling back to two separate Snapper instances, but they didn't achieve a return to normal. I've been happy using this machine as a solid budget gaming PC for months with a great OS!

Checked Garadu's and Archlinux's wiki, but haven't found a similar issue.

  1. I'm concerned about damaging my graphics card if I continue to run my system after experiencing a crash today.

  2. I'd like to fix the issue with my current setup if possible and learn what happened so I can keep it from occurring again if possible.

  3. I'm not opposed to a fresh install of Garuda, however I did a test with Arcolinux on a thumb drive and seemed to have the same potential issue with my graphics card. Also don't want to lose my game saves if I go this route.

Please see the full explanation posted below the system details.

System:
  Kernel: 5.16.5-zen1-1-zen x86_64 bits: 64 compiler: gcc v: 11.1.0
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=404607fd-df6a-4caf-809e-3ed3d90d8595 rw [email protected]
    quiet
    cryptdevice=UUID=b11dc19b-73d3-4cce-b4e9-54931a0c1dea:luks-b11dc19b-73d3-4cce-b4e9-54931a0c1dea
    root=/dev/mapper/luks-b11dc19b-73d3-4cce-b4e9-54931a0c1dea splash
    rd.udev.log_priority=3 vt.global_cursor_default=0
    systemd.unified_cgroup_hierarchy=1 loglevel=3
  Desktop: KDE Plasma 5.24.0 tk: Qt 5.15.2 info: latte-dock wm: kwin_x11
    vt: 1 dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Desktop Mobo: ASRock model: H570M Pro4 serial: <superuser required>
    UEFI: American Megatrends LLC. v: P1.50 date: 04/13/2021
Battery:
  Device-1: hidpp_battery_0 model: Logitech M570 serial: <filter> charge: 15%
    rechargeable: yes status: Discharging
  Device-2: hidpp_battery_1 model: Logitech Wireless Keyboard K360
    serial: <filter> charge: 100% (should be ignored) rechargeable: yes
    status: Discharging
CPU:
  Info: model: Intel Core i5-10400 bits: 64 type: MT MCP arch: Comet Lake
    family: 6 model-id: 0xA5 (165) stepping: 3 microcode: 0xEA
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 1.5 MiB desc: 6x256 KiB
    L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 4216 high: 4308 min/max: 800/4300 scaling:
    driver: intel_pstate governor: performance cores: 1: 4219 2: 4201 3: 4189
    4: 4197 5: 4201 6: 4308 7: 4203 8: 4198 9: 4202 10: 4204 11: 4200
    12: 4273 bogomips: 69597
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities:
  Type: itlb_multihit status: KVM: VMX disabled
  Type: l1tf status: Not affected
  Type: mds status: Not affected
  Type: meltdown status: Not affected
  Type: spec_store_bypass
    mitigation: Speculative Store Bypass disabled via prctl
  Type: spectre_v1
    mitigation: usercopy/swapgs barriers and __user pointer sanitization
  Type: spectre_v2
    mitigation: Enhanced IBRS, IBPB: conditional, RSB filling
  Type: srbds status: Not affected
  Type: tsx_async_abort status: Not affected
Graphics:
  Device-1: AMD Ellesmere [Radeon RX 470/480/570/570X/580/580X/590]
    vendor: Gigabyte driver: amdgpu v: kernel bus-ID: 01:00.0
    chip-ID: 1002:67df class-ID: 0300
  Device-2: Logitech HD Webcam B910 type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-1.1:4 chip-ID: 046d:0823
    class-ID: 0e02 serial: <filter>
  Device-3: Logitech HD Webcam B910 type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-1.2:7 chip-ID: 046d:0823
    class-ID: 0e02 serial: <filter>
  Device-4: Logitech HD Webcam B910 type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-3:3 chip-ID: 046d:0823
    class-ID: 0e02 serial: <filter>
  Display: x11 server: X.Org 1.21.1.3 compositor: kwin_x11 driver:
    loaded: amdgpu,ati unloaded: modesetting alternate: fbdev,vesa
    display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1920x1080 s-dpi: 96 s-size: 508x285mm (20.0x11.2")
    s-diag: 582mm (22.9")
  Monitor-1: HDMI-A-0 res: 1920x1080 hz: 60 dpi: 82
    size: 598x336mm (23.5x13.2") diag: 686mm (27")
  OpenGL: renderer: AMD Radeon RX 570 Series (POLARIS10 DRM 3.44.0
    5.16.5-zen1-1-zen LLVM 13.0.0)
    v: 4.6 Mesa 21.3.5 direct render: Yes
Audio:
  Device-1: Intel vendor: ASRock driver: snd_hda_intel v: kernel
    bus-ID: 00:1f.3 chip-ID: 8086:f0c8 class-ID: 0403
  Device-2: AMD Ellesmere HDMI Audio [Radeon RX 470/480 / 570/580/590]
    vendor: Gigabyte driver: snd_hda_intel v: kernel bus-ID: 01:00.1
    chip-ID: 1002:aaf0 class-ID: 0403
  Device-3: Logitech HD Webcam B910 type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-1.1:4 chip-ID: 046d:0823
    class-ID: 0e02 serial: <filter>
  Device-4: Logitech HD Webcam B910 type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-1.2:7 chip-ID: 046d:0823
    class-ID: 0e02 serial: <filter>
  Device-5: Logitech HD Webcam B910 type: USB
    driver: snd-usb-audio,uvcvideo bus-ID: 1-3:3 chip-ID: 046d:0823
    class-ID: 0e02 serial: <filter>
  Sound Server-1: ALSA v: k5.16.5-zen1-1-zen running: yes
  Sound Server-2: sndio v: N/A running: no
  Sound Server-3: PulseAudio v: 15.0 running: no
  Sound Server-4: PipeWire v: 0.3.45 running: yes
Network:
  Device-1: Intel Ethernet I219-V vendor: ASRock driver: e1000e v: kernel
    port: N/A bus-ID: 00:1f.6 chip-ID: 8086:15fa class-ID: 0200
  IF: enp0s31f6 state: up speed: 1000 Mbps duplex: full mac: <filter>
Drives:
  Local Storage: total: 953.87 GiB used: 321.43 GiB (33.7%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/sda maj-min: 8:0 vendor: TeamGroup model: TM8PS7001T
    size: 953.87 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
    type: SSD serial: <filter> rev: 3A0 scheme: GPT
Partition:
  ID-1: / raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
    used: 321.43 GiB (33.7%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-b11dc19b-73d3-4cce-b4e9-54931a0c1dea
  ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
    used: 720 KiB (0.2%) fs: vfat dev: /dev/sda1 maj-min: 8:1
  ID-3: /home raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
    used: 321.43 GiB (33.7%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-b11dc19b-73d3-4cce-b4e9-54931a0c1dea
  ID-4: /var/log raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
    used: 321.43 GiB (33.7%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-b11dc19b-73d3-4cce-b4e9-54931a0c1dea
  ID-5: /var/tmp raw-size: 953.57 GiB size: 953.57 GiB (100.00%)
    used: 321.43 GiB (33.7%) fs: btrfs dev: /dev/dm-0 maj-min: 254:0
    mapped: luks-b11dc19b-73d3-4cce-b4e9-54931a0c1dea
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
  ID-1: swap-1 type: zram size: 15.5 GiB used: 17.5 MiB (0.1%)
    priority: 100 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 30.0 C mobo: N/A gpu: amdgpu temp: 46.0 C
  Fan Speeds (RPM): N/A gpu: amdgpu fan: 734
Info:
  Processes: 380 Uptime: 33m wakeups: 5 Memory: 15.5 GiB
  used: 3.06 GiB (19.8%) Init: systemd v: 250 tool: systemctl Compilers:
  gcc: 11.1.0 clang: 13.0.1 Packages: pacman: 1988 lib: 561 Shell: fish
  v: 3.3.1 default: Bash v: 5.1.16 running-in: alacritty inxi: 3.3.12
Garuda (2.5.4-2):
  System install date:     2022-02-09
  Last full system update: 2022-02-09
  Is partially upgraded:   No
  Relevant software:       NetworkManager
  Windows dual boot:       No/Undetected
  Snapshots:               Snapper
  Failed units:            bluetooth-autoconnect.service

The Details

Graphics Card is a Gigabyte Radeon RX570.

01:00.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Ellesmere [Radeon RX 470/480/570/570
X/580/580X/590] (rev ef)

I was playing Kingdom Come Deliverance, alt-tabbed to do a search in Brave browser (which I have done many times before), and had my computer unexpectedly shutdown, reboot, and then do the same a second time.

After checking cables, inspecting the PC, and not noticing anything out of place, I gave it a few minutes and booted up again. Upon booting, my Gigabyte Radeon lost its ability to rotate through RGB colors on its logo (I don't care about this as a feature, it just normally does that), and the fans only worked (going full speed) during the bios load, then stopped completely as soon as Garuda booted, I want to say after grub screen.

I removed the graphics card from the PC and ran my HDMI cable through the motherboard, noticing a large difference in graphics as was to be expected through the APU instead of the graphics card when running some programs as a test. I figured the graphics card was still working, but wanted to check all hardware angles. After replacing the graphics card, I still had the loss of color on the graphics card's logo, but the fans will cycle up from time to time, although it seems to not engage as often as normal.

I'm concerned about damaging the graphics card and am wondering if my drivers or settings were changed after the crash. Please see amdgpu and vulkin errors below. Not sure if these matter. I also don't want to lose my progress on Kingdom Come Deliverance as I don't have a lot of time and have been making small but steady progress for months. :slight_smile: I'm assuming that my Heroic launcher is not syncing my saved games to Epic, but am not sure. I also could maybe copy the /home/aardappel/.wine/drive_c/users/<username>/Saved Games/kingdomcome/ folder from .wine, but am also not 100% sure if this is a correct assumption.

The only difference today was that I updated my system today using Garauda Assistant, watched a video through FreeTube, and then played the game.

I did try to rollback to two different Snapper instances from a day ago and two days prior before posting on this forum. It did not return to 'normal' so I again updated my system.

Any help/suggestions would be much appreciated. Thanks in advance!
Zonsopkomst

amdgpu errors:

amdgpu_device_initialize: amdgpu_query_info(ACCEL_WORKING) failed (-13)
amdgpu: amdgpu_device_initialize failed.

Device platform:
eglinfo: eglInitialize failed

Vulkin Errors:

ERROR: [Loader Message] Code 0 : loader_scanned_icd_add: Driver /usr/lib/libvulkan_intel.so supports Vulkan 1.2, but only supports loader interface version 4. Interface version 5 or newer required to support this version of Vulkan (Policy #LDP_DRIVER_7)
ERROR: [Loader Message] Code 0 : loader_scanned_icd_add: Driver /usr/lib/libvulkan_radeon.so supports Vulkan 1.2, but only supports loader interface version 4. Interface version 5 or newer required to support this version of Vulkan (Policy #LDP_DRIVER_7)
ERROR: [Loader Message] Code 0 : loader_scanned_icd_add: Driver /usr/lib/libvulkan_lvp.so supports Vulkan 1.1, but only supports loader interface version 4. Interface version 5 or newer required to support this version of Vulkan (Policy #LDP_DRIVER_7)
WARNING: lavapipe is not a conformant vulkan implementation, testing use only.
==========
VULKANINFO
==========

Vulkan Instance Version: 1.2.203
1 Like

After your machine was working fine...

and you restored the system to a previous state, the OS should be fine.
It could be a user session (user folder config files) issue.
A simple way to see if this is the case is to create a new user account and use it to see any difference.
Depending on the result, we can see what to check later.

How did you find these errors? Aren't there any other logs?

Indeed, this is serious, although we can't help if this is a hardware failure.

OTOH this is sincerely not serious :smiley: :man_shrugging:
Real humans need a walk in nature to regain normal status, as opposed to robots and other machine... :rofl: Aren't there any other humans in your area?? :blush:

A reinstallation may become unavoidable, but keeping your existing data is something that should be possible, with several known or easy to discover methods.

1 Like

Hi Petsam, thanks for the suggestions.

  1. I tried created a new user "test1," but had the same issue.

  2. The logs came from KDE's Settings --> About this system --> Graphics.

  3. It may very well be a hardware failure, but I have been unsuccessful in finding the appropriate diagnostic tool through Garuda's (or Arch's) wiki to see if my graphics card is compromised.

  4. You misunderstand me. I don't have a lot of time to play video games. This is my entertainment PC, ideally to have a little time for myself to play a game or watch a movie if I want to. I play 10-20 minutes a time and save my games so I can pick it up as I have a very active life dealing with people in work and would rather spend time with family and friends during my down time. It may not be serious, but if I can't take my saves with me, then I'll probably just forget about playing the game. I chose Garuda so I didn't have to waste time tweaking configs and setting things up like I do on my work computer. Since I play rarely over many months, if this is too much effort I'll just forget about the game and do something else.

1 Like

I was just joking :slightly_smiling_face:

I just saw it super encrypted and thought it was your Primary PC :man_shrugging: :smile:

That's not something usual. Although I have a bad perception about Games, because they usually use hardware resources directly and can easily cause problems when multitasking while gaming. That's a personal thought.

Linux System settings shouldn't change in such situations. OTOH BIOS/UEFI settings may have changed. Do some inspection and read vendor's manual on how to configure them.

I have no other ideas about this issue, which looks more like a HW problem than a software/drivers one IMHO.
A reinstallation may be a solution, but I can't say for sure. Maybe someone else can give more expert advice.

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.