Garuda Network Manager authentication disappears

When I try to open Garuda Network Manager or pretty much do anything that requires root authentication the password box pops up momentarily then disappears and I have nowhere to enter my password and execute what I was doing. how to solve this?

Don't forget to post your garuda-inxi when you have a chance.

Have you had a reboot since first noticing this problem?

1 Like

yes I've run reboot several times and tried using different kernels as well here is my inxi ouput

╰─λ garuda-inxi
System:
Kernel: 5.17.1-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=edbe488a-0ef0-4813-b95a-1d264acb26f3 rw [email protected]
intel_iommu=on iommu=pt pcie_ports=compat quiet quiet splash
rd.udev.log_priority=3 vt.global_cursor_default=0 loglevel=3
Desktop: KDE Plasma v: 5.24.4 tk: Qt v: 5.15.3 wm: kwin_x11 vt: 1
dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
Type: Laptop System: Apple product: MacBookAir8,1 v: 1.0
serial: <superuser required> Chassis: type: 9 v: Mac-827FAC58A8FDFA22
serial: <superuser required>
Mobo: Apple model: Mac-827FAC58A8FDFA22 v: MacBookAir8,1
serial: <superuser required> UEFI: Apple
v: 1731.100.130.0.0 (iBridge: 19.16.14242.0.0,0) date: 02/15/2022
Battery:
ID-1: BAT0 charge: 26.0 Wh (62.7%) condition: 41.5/50.4 Wh (82.4%)
volts: 12.1 min: 11.5 model: DSY bq20z451 type: Li-ion serial: N/A
status: charging cycles: 443
Device-1: hid-CC260260KKSG61CAR-battery
model: Apple Inc. Magic Trackpad 2 serial: N/A charge: N/A
status: discharging
CPU:
Info: model: Intel Core i5-8210Y bits: 64 type: MT MCP
arch: Amber/Kaby Lake note: check family: 6 model-id: 0x8E (142)
stepping: 9 microcode: 0xEC
Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
L3: 4 MiB desc: 1x4 MiB
Speed (MHz): avg: 500 min/max: 400/3600 scaling: driver: intel_pstate
governor: powersave cores: 1: 500 2: 500 3: 500 4: 500 bogomips: 12799
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel UHD Graphics 617 vendor: Apple driver: i915 v: kernel
ports: active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0
chip-ID: 8086:87c0 class-ID: 0300
Device-2: Apple FaceTime HD Camera (Built-in) type: USB driver: uvcvideo
bus-ID: 1-2:3 chip-ID: 05ac:8514 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org v: 1.21.1.3 compositor: kwin_x11 driver: X:
loaded: intel unloaded: modesetting alternate: fbdev,vesa gpu: i915
display-ID: :0 screens: 1
Screen-1: 0 s-res: 2560x1600 s-dpi: 96 s-size: 677x423mm (26.65x16.65")
s-diag: 798mm (31.43")
Monitor-1: eDP-1 mapped: eDP1 model: Apple Color LCD built: 2018
res: 2560x1600 hz: 60 dpi: 224 gamma: 1.2 size: 290x180mm (11.42x7.09")
diag: 337mm (13.3") ratio: 16:10 modes: 2560x1600
OpenGL: renderer: Mesa Intel UHD Graphics 617 (AML-KBL)
v: 4.6 Mesa 22.0.0 direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel
alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71 class-ID: 0403
Device-2: Apple Audio driver: aaudio pcie: gen: 3 speed: 8 GT/s lanes: 4
bus-ID: 01:00.3 chip-ID: 106b:1803 class-ID: 0401
Sound Server-1: ALSA v: k5.17.1-zen1-1-zen running: yes
Sound Server-2: PulseAudio v: 15.0 running: no
Sound Server-3: PipeWire v: 0.3.49 running: yes
Network:
Device-1: Broadcom BCM4355 802.11ac Wireless LAN SoC vendor: Apple
driver: N/A pcie: gen: 1 speed: 2.5 GT/s lanes: 1 bus-ID: 02:00.0
chip-ID: 14e4:43dc class-ID: 0280
Device-2: ASIX AX88179 Gigabit Ethernet type: USB driver: ax88179_178a
bus-ID: 5-2.4:4 chip-ID: 0b95:1790 class-ID: ff00 serial: <filter>
IF: enp6s0u2u4 state: up speed: 1000 Mbps duplex: full mac: <filter>
IF-ID-1: enp1s0f1u1 state: up speed: 100 Mbps duplex: half mac: <filter>
Drives:
Local Storage: total: 233.76 GiB used: 34.23 GiB (14.6%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Apple model: SSD AP0256M
size: 233.76 GiB block-size: physical: 4096 B logical: 4096 B
speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: 1274.100
temp: 51.9 C scheme: GPT
Partition:
ID-1: / raw-size: 233.44 GiB size: 233.44 GiB (100.00%)
used: 34.23 GiB (14.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.3 MiB (99.76%)
used: 588 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 233.44 GiB size: 233.44 GiB (100.00%)
used: 34.23 GiB (14.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 233.44 GiB size: 233.44 GiB (100.00%)
used: 34.23 GiB (14.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 233.44 GiB size: 233.44 GiB (100.00%)
used: 34.23 GiB (14.7%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 7.63 GiB used: 0 KiB (0.0%) priority: 100
dev: /dev/zram0
Sensors:
System Temperatures: cpu: 75.0 C mobo: N/A
Fan Speeds (RPM): N/A
Info:
Processes: 219 Uptime: 1m wakeups: 4 Memory: 7.63 GiB
used: 1.64 GiB (21.5%) Init: systemd v: 250 tool: systemctl Compilers:
gcc: 11.2.0 Packages: pacman: 1208 lib: 298 Shell: fish v: 3.4.1
default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.14
Garuda (2.5.6-2):
System install date:     2022-03-26
Last full system update: 2022-04-03 ↻
Is partially upgraded:   No
Relevant software:       NetworkManager
Windows dual boot:       No/Undetected
Snapshots:               Snapper
Failed units:

Hmm, this indicates you have not reboot since your last update:

Give it another shot and see how it goes.

2 Likes

It is likely minimized to the dock/bar. I saw this behavior briefly on my Garuda install using the standard KDE bar a few weeks back. The pkexec password prompt window simply required being maximized to work.

1 Like

hi thanks for the help! full system update and reboot as shown, problem still persisting

╰─λ garuda-inxi
System:
Kernel: 5.16.17-1-t2 arch: x86_64 bits: 64 compiler: gcc v: 11.2.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-t2
root=UUID=edbe488a-0ef0-4813-b95a-1d264acb26f3 rw [email protected]
intel_iommu=on iommu=pt pcie_ports=compat quiet splash intel_iommu=on
iommu=pt pcie_ports=compat rd.udev.log_priority=3
vt.global_cursor_default=0 loglevel=3
Desktop: KDE Plasma v: 5.24.4 tk: Qt v: 5.15.3 wm: kwin_x11 vt: 1
dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
Type: Laptop System: Apple product: MacBookAir8,1 v: 1.0
serial: <superuser required> Chassis: type: 9 v: Mac-827FAC58A8FDFA22
serial: <superuser required>
Mobo: Apple model: Mac-827FAC58A8FDFA22 v: MacBookAir8,1
serial: <superuser required> UEFI: Apple
v: 1731.100.130.0.0 (iBridge: 19.16.14242.0.0,0) date: 02/15/2022
Battery:
ID-1: BAT0 charge: 36.9 Wh (88.9%) condition: 41.5/50.4 Wh (82.5%)
volts: 11.9 min: 11.5 model: DSY bq20z451 type: Li-ion serial: N/A
status: discharging cycles: 443
CPU:
Info: model: Intel Core i5-8210Y bits: 64 type: MT MCP
arch: Amber/Kaby Lake note: check family: 6 model-id: 0x8E (142)
stepping: 9 microcode: 0xEC
Topology: cpus: 1x cores: 2 tpc: 2 threads: 4 smt: enabled cache:
L1: 128 KiB desc: d-2x32 KiB; i-2x32 KiB L2: 512 KiB desc: 2x256 KiB
L3: 4 MiB desc: 1x4 MiB
Speed (MHz): avg: 600 min/max: 400/3600 scaling: driver: intel_pstate
governor: powersave cores: 1: 600 2: 600 3: 600 4: 600 bogomips: 12805
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf
mitigation: PTE Inversion; VMX: conditional cache flushes, SMT vulnerable
Type: mds mitigation: Clear CPU buffers; SMT vulnerable
Type: meltdown mitigation: PTI
Type: spec_store_bypass
mitigation: Speculative Store Bypass disabled via prctl
Type: spectre_v1
mitigation: usercopy/swapgs barriers and __user pointer sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: conditional, RSB filling
Type: srbds mitigation: Microcode
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel UHD Graphics 617 vendor: Apple driver: i915 v: kernel
ports: active: eDP-1 empty: DP-1, DP-2, HDMI-A-1, HDMI-A-2 bus-ID: 00:02.0
chip-ID: 8086:87c0 class-ID: 0300
Device-2: Apple FaceTime HD Camera (Built-in) type: USB driver: uvcvideo
bus-ID: 1-2:3 chip-ID: 05ac:8514 class-ID: 0e02 serial: <filter>
Display: x11 server: X.Org v: 1.21.1.3 compositor: kwin_x11 driver: X:
loaded: intel unloaded: modesetting alternate: fbdev,vesa gpu: i915
display-ID: :0 screens: 1
Screen-1: 0 s-res: 2560x1600 s-dpi: 96 s-size: 677x423mm (26.65x16.65")
s-diag: 798mm (31.43")
Monitor-1: eDP-1 mapped: eDP1 model: Apple Color LCD built: 2018
res: 2560x1600 hz: 60 dpi: 224 gamma: 1.2 size: 290x180mm (11.42x7.09")
diag: 337mm (13.3") ratio: 16:10 modes: 2560x1600
OpenGL: renderer: Mesa Intel UHD Graphics 617 (AML-KBL)
v: 4.6 Mesa 22.0.0 direct render: Yes
Audio:
Device-1: Intel Sunrise Point-LP HD Audio driver: snd_hda_intel v: kernel
alternate: snd_soc_skl bus-ID: 00:1f.3 chip-ID: 8086:9d71 class-ID: 0403
Device-2: Apple Audio driver: aaudio pcie: gen: 3 speed: 8 GT/s lanes: 4
bus-ID: 01:00.3 chip-ID: 106b:1803 class-ID: 0401
Sound Server-1: ALSA v: k5.16.17-1-t2 running: yes
Sound Server-2: PulseAudio v: 15.0 running: no
Sound Server-3: PipeWire v: 0.3.49 running: yes
Network:
Device-1: Broadcom BCM4355 802.11ac Wireless LAN SoC vendor: Apple
driver: N/A modules: brcmfmac pcie: gen: 1 speed: 2.5 GT/s lanes: 1
bus-ID: 02:00.0 chip-ID: 14e4:43dc class-ID: 0280
Device-2: ASIX AX88179 Gigabit Ethernet type: USB driver: ax88179_178a
bus-ID: 5-2.4:5 chip-ID: 0b95:1790 class-ID: ff00 serial: <filter>
IF: enp6s0u2u4 state: up speed: 1000 Mbps duplex: full mac: <filter>
IF-ID-1: enp1s0f1u1 state: up speed: 100 Mbps duplex: half mac: <filter>
Drives:
Local Storage: total: 233.76 GiB used: 37.62 GiB (16.1%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Apple model: SSD AP0256M
size: 233.76 GiB block-size: physical: 4096 B logical: 4096 B
speed: 31.6 Gb/s lanes: 4 type: SSD serial: <filter> rev: 1274.100
temp: 52.9 C scheme: GPT
Partition:
ID-1: / raw-size: 233.44 GiB size: 233.44 GiB (100.00%)
used: 37.62 GiB (16.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.3 MiB (99.76%)
used: 588 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 233.44 GiB size: 233.44 GiB (100.00%)
used: 37.62 GiB (16.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 233.44 GiB size: 233.44 GiB (100.00%)
used: 37.62 GiB (16.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 233.44 GiB size: 233.44 GiB (100.00%)
used: 37.62 GiB (16.1%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 7.63 GiB used: 4 MiB (0.1%) priority: 100
dev: /dev/zram0
Sensors:
System Temperatures: cpu: 96.0 C mobo: N/A
Fan Speeds (RPM): cpu: 2761
Info:
Processes: 225 Uptime: 9m wakeups: 2 Memory: 7.63 GiB
used: 4.06 GiB (53.2%) Init: systemd v: 250 tool: systemctl Compilers:
gcc: 11.2.0 Packages: pacman: 1210 lib: 298 Shell: fish v: 3.4.1
default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.14
Garuda (2.5.6-2):
System install date:     2022-03-26
Last full system update: 2022-04-04 ↻
Is partially upgraded:   No
Relevant software:       NetworkManager
Windows dual boot:       No/Undetected
Snapshots:               Snapper
Failed units:

hey! I have been checking the latte dock and task bar and don't see anything being minimized :frowning:

will do some research on pkexec thanks!

Run in terminal:

pkexec env DISPLAY=$DISPLAY XAUTHORITY=$XAUTHORITY HOME=$HOME garuda-network-assistant 

Check if polkit-agent-helper-1 is running after you open a program such as garuda-network-assistant that requires root access. Paste polkit-agent-helper-1 in the search field in ksysguard. This will show if polkit-agent-helper-1 opens and remains open for password entry. It will close after the password is entered in the prompt field.

1 Like

did as instructed, incident was reported.

according to ksysguard polkit-agent-helper-1 doesn’t open at all when I try to open garuda-network-assistant

Try it with only polkit in the search field in ksysguard.

Info on polkit:

https://wiki.archlinux.org/title/Polkit

https://www.freedesktop.org/software/polkit/docs/latest/polkit.8.html

Perhaps try reinstalling polkit:

sudo pacman -Syu polkit polkit-kde-agent polkit-qt5
5 Likes

thank you reinstalling polkit worked like a charm!

1 Like

I'm guessing you were mucking about with root commands and messed up polkit.

Glad that fixed you up. :+1:

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