Hello great people from the community.
I encounter a non critical error, when mounting external devices in NTFS (USB drive/external SSD).
Here is the error, the computer won’t mount the device:
An error occured while trying to access “USB Flash 64Go”. Received message: the requested operation has failed: Error mounting /dev/sdc1 at /run/media/haeffound/03D469210AC5C64D: wrong fs type, bad option, bad superblock on /dev/sdc1, missing codepage or helper program, or other error
NTFS-3g is correctly instaled and updated
Seems very strange, because sometime, the drive is accessible, and randomly it will stop working and dismount.
I wasn’t able to find something akin on the internet unfortunately.
System:
Kernel: 6.12.4-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 14.2.1
clocksource: tsc avail: hpet,acpi_pm
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=21a3c4fd-2895-4651-81e7-b9de4386ced8 rw rootflags=subvol=@
quiet resume=UUID=e6e1c3b7-1697-40f6-840e-325760da7891 loglevel=3 splash
ibt=off
Desktop: KDE Plasma v: 6.2.4 tk: Qt v: N/A info: frameworks v: 6.9.0
wm: kwin_x11 vt: 2 dm: SDDM Distro: Garuda base: Arch Linux
Machine:
Type: Desktop Mobo: Micro-Star model: PRO B650M-A WIFI (MS-7D77) v: 1.0
serial: <superuser required> uuid: <superuser required> UEFI: American
Megatrends LLC. v: 1.F0 date: 02/06/2024
CPU:
Info: model: AMD Ryzen 5 7600 bits: 64 type: MT MCP arch: Zen 4 gen: 4
level: v4 note: check built: 2022+ process: TSMC n5 (5nm) family: 0x19 (25)
model-id: 0x61 (97) stepping: 2 microcode: 0xA601206
Topology: cpus: 1x dies: 1 clusters: 1 cores: 6 threads: 12 tpc: 2
smt: enabled cache: L1: 384 KiB desc: d-6x32 KiB; i-6x32 KiB L2: 6 MiB
desc: 6x1024 KiB L3: 32 MiB desc: 1x32 MiB
Speed (MHz): avg: 5023 min/max: 400/5170 boost: enabled scaling:
driver: amd-pstate-epp governor: performance cores: 1: 5023 2: 5023 3: 5023
4: 5023 5: 5023 6: 5023 7: 5023 8: 5023 9: 5023 10: 5023 11: 5023 12: 5023
bogomips: 91207
Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 sse4a ssse3 svm
Vulnerabilities: <filter>
Graphics:
Device-1: NVIDIA GM200 [GeForce GTX 980 Ti] vendor: Gigabyte driver: nvidia
v: 550.135 alternate: nouveau,nvidia_drm non-free: 550.xx+ status: current
(as of 2024-09; EOL~2026-12-xx) arch: Maxwell code: GMxxx
process: TSMC 28nm built: 2014-2019 pcie: gen: 3 speed: 8 GT/s lanes: 16
ports: active: none off: DP-4,HDMI-A-2 empty: DP-5,DP-6,DVI-I-1
bus-ID: 01:00.0 chip-ID: 10de:17c8 class-ID: 0300
Device-2: Advanced Micro Devices [AMD/ATI] Raphael vendor: Micro-Star MSI
driver: amdgpu v: kernel arch: RDNA-2 code: Navi-2x process: TSMC n7 (7nm)
built: 2020-22 pcie: gen: 4 speed: 16 GT/s lanes: 16 ports: active: none
empty: DP-1, DP-2, DP-3, HDMI-A-1, Writeback-1 bus-ID: 10:00.0
chip-ID: 1002:164e class-ID: 0300 temp: 42.0 C
Device-3: Logitech HD Pro Webcam C920 driver: snd-usb-audio,uvcvideo
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 5-2:3
chip-ID: 046d:082d class-ID: 0102 serial: <filter>
Display: x11 server: X.Org v: 21.1.14 with: Xwayland v: 24.1.4
compositor: kwin_x11 driver: X: loaded: amdgpu,nvidia
unloaded: modesetting,nouveau alternate: fbdev,nv,vesa dri: radeonsi
gpu: nvidia,nvidia-nvswitch display-ID: :0 screens: 1
Screen-1: 0 s-res: 4480x1440 s-dpi: 110 s-size: 1034x333mm (40.71x13.11")
s-diag: 1086mm (42.77")
Monitor-1: not-matched mapped: DP-0 pos: primary,left res: 2560x1440
hz: 60 dpi: 109 size: 597x336mm (23.5x13.23") diag: 685mm (26.97")
modes: N/A
Monitor-2: not-matched mapped: HDMI-0 pos: right res: 1920x1080 hz: 60
dpi: 96 size: 510x290mm (20.08x11.42") diag: 587mm (23.1") modes: N/A
API: EGL v: 1.5 hw: drv: nvidia platforms: device: 0 drv: nvidia gbm:
drv: nvidia surfaceless: drv: nvidia x11: drv: nvidia inactive: wayland
API: OpenGL v: 4.6.0 vendor: nvidia v: 550.135 glx-v: 1.4
direct-render: yes renderer: NVIDIA GeForce GTX 980 Ti/PCIe/SSE2
memory: 5.86 GiB
API: Vulkan v: 1.4.303 layers: 16 device: 0 type: discrete-gpu name: NVIDIA
GeForce GTX 980 Ti driver: N/A device-ID: 10de:17c8 surfaces: xcb,xlib
device: 1 type: discrete-gpu name: NVIDIA GeForce GTX 980 Ti driver: N/A
device-ID: 10de:17c8 surfaces: xcb,xlib device: 2 type: integrated-gpu
name: AMD Radeon Graphics (RADV RAPHAEL_MENDOCINO) driver: N/A
device-ID: 1002:164e surfaces: xcb,xlib device: 3 type: cpu name: llvmpipe
(LLVM 18.1.8 256 bits) driver: N/A device-ID: 10005:0000
surfaces: xcb,xlib
Audio:
Device-1: NVIDIA GM200 High Definition Audio vendor: Gigabyte
driver: snd_hda_intel v: kernel pcie: gen: 3 speed: 8 GT/s lanes: 16
bus-ID: 01:00.1 chip-ID: 10de:0fb0 class-ID: 0403
Device-2: Advanced Micro Devices [AMD/ATI] Rembrandt Radeon High
Definition Audio vendor: Micro-Star MSI driver: snd_hda_intel v: kernel
pcie: gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 10:00.1 chip-ID: 1002:1640
class-ID: 0403
Device-3: Advanced Micro Devices [AMD] Family 17h/19h/1ah HD Audio
vendor: Micro-Star MSI driver: snd_hda_intel v: kernel pcie: gen: 4
speed: 16 GT/s lanes: 16 bus-ID: 10:00.6 chip-ID: 1022:15e3 class-ID: 0403
Device-4: Logitech HD Pro Webcam C920 driver: snd-usb-audio,uvcvideo
type: USB rev: 2.0 speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 5-2:3
chip-ID: 046d:082d class-ID: 0102 serial: <filter>
API: ALSA v: k6.12.4-zen1-1-zen status: kernel-api with: aoss
type: oss-emulator tools: N/A
Server-1: PipeWire v: 1.2.7 status: active with: 1: pipewire-pulse
status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
Device-1: Realtek RTL8125 2.5GbE vendor: Micro-Star MSI driver: r8169
v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1 port: e000 bus-ID: 0c:00.0
chip-ID: 10ec:8125 class-ID: 0200
IF: enp12s0 state: down mac: <filter>
Device-2: MEDIATEK MT7922 802.11ax PCI Express Wireless Network Adapter
driver: mt7921e v: kernel pcie: gen: 2 speed: 5 GT/s lanes: 1
bus-ID: 0d:00.0 chip-ID: 14c3:0616 class-ID: 0280
IF: wlp13s0 state: up mac: <filter>
Info: services: NetworkManager, systemd-timesyncd, wpa_supplicant
Bluetooth:
Device-1: MediaTek Wireless_Device driver: btusb v: 0.8 type: USB rev: 2.1
speed: 480 Mb/s lanes: 1 mode: 2.0 bus-ID: 1-12:4 chip-ID: 0e8d:0616
class-ID: e001 serial: <filter>
Report: btmgmt ID: hci0 rfk-id: 0 state: down bt-service: enabled,running
rfk-block: hardware: no software: yes address: <filter> bt-v: 5.2 lmp-v: 11
status: discoverable: no pairing: no
Drives:
Local Storage: total: 2.51 TiB used: 662.76 GiB (25.8%)
SMART Message: Unable to run smartctl. Root privileges required.
ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Kingston model: SNV2S1000G
size: 931.51 GiB block-size: physical: 512 B logical: 512 B speed: 63.2 Gb/s
lanes: 4 tech: SSD serial: <filter> fw-rev: SBM02103 temp: 46.9 C
scheme: GPT
ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: SSD 830 Series
size: 238.47 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 3B1Q scheme: MBR
ID-3: /dev/sdb maj-min: 8:16 vendor: Samsung model: SSD 850 EVO 500GB
size: 465.76 GiB block-size: physical: 512 B logical: 512 B speed: 6.0 Gb/s
tech: SSD serial: <filter> fw-rev: 2B6Q scheme: GPT
ID-4: /dev/sdc maj-min: 8:32 vendor: Toshiba model: MQ04ABF100
size: 931.51 GiB block-size: physical: 512 B logical: 512 B type: USB
rev: 3.0 spd: 5 Gb/s lanes: 1 mode: 3.2 gen-1x1 tech: HDD rpm: 5400
serial: <filter> fw-rev: JU00 scheme: MBR
Partition:
ID-1: / raw-size: 897.62 GiB size: 897.62 GiB (100.00%)
used: 256.07 GiB (28.5%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-2: /boot/efi raw-size: 300 MiB size: 299.4 MiB (99.80%)
used: 584 KiB (0.2%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
ID-3: /home raw-size: 897.62 GiB size: 897.62 GiB (100.00%)
used: 256.07 GiB (28.5%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-4: /var/log raw-size: 897.62 GiB size: 897.62 GiB (100.00%)
used: 256.07 GiB (28.5%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
ID-5: /var/tmp raw-size: 897.62 GiB size: 897.62 GiB (100.00%)
used: 256.07 GiB (28.5%) fs: btrfs dev: /dev/nvme0n1p2 maj-min: 259:2
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
ID-1: swap-1 type: zram size: 30.54 GiB used: 531.8 MiB (1.7%)
priority: 100 comp: zstd avail: lzo-rle,lzo,lz4,lz4hc,deflate,842
max-streams: 12 dev: /dev/zram0
ID-2: swap-2 type: partition size: 33.6 GiB used: 0 KiB (0.0%)
priority: -2 dev: /dev/nvme0n1p3 maj-min: 259:3
Sensors:
System Temperatures: cpu: 77.2 C mobo: 46.0 C
Fan Speeds (rpm): N/A
GPU: device: nvidia screen: :0.0 temp: 83 C fan: 78% device: amdgpu
temp: 42.0 C
Info:
Memory: total: 32 GiB note: est. available: 30.54 GiB
used: 16.89 GiB (55.3%)
Processes: 525 Power: uptime: 38m states: freeze,mem,disk suspend: deep
avail: s2idle wakeups: 0 hibernate: platform avail: shutdown, reboot,
suspend, test_resume image: 12.15 GiB services: org_kde_powerdevil,
power-profiles-daemon, upowerd Init: systemd v: 257 default: graphical
tool: systemctl
Packages: pm: pacman pkgs: 2025 libs: 581 tools: octopi,paru pm: appimage
pkgs: 0 Compilers: clang: 18.1.8 gcc: 14.2.1 Shell: garuda-inxi
default: fish v: 3.7.1 running-in: konsole inxi: 3.3.36
Garuda (2.6.26-1):
System install date: 2024-02-23
Last full system update: 2024-12-10
Is partially upgraded: No
Relevant software: snapper NetworkManager dracut
Windows dual boot: No/Undetected
Failed units: