Dx 11 compatability issue

hello

I am trying to play Star Trek Online and it says that the card is not compatable
this is what the game says it needs

Graphic Display
NVidia GeForce GTX 4xx, ATI/AMD Radeon HD 5xxx, or Intel HD Graphics 4xxx (Direct3D Hardware Feature Level 11)

System:
Kernel: 5.19.12-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 12.2.0
parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
root=UUID=2eb6e695-2930-46aa-b3b2-7f681515a795 rw [email protected]
quiet quiet splash rd.udev.log_priority=3 vt.global_cursor_default=0
loglevel=3
Console: pty pts/0 wm: kwin_x11 DM: SDDM Distro: Garuda Linux
base: Arch Linux
Machine:
Type: Desktop System: Gigabyte product: Z68AP-D3 v: N/A serial: N/A
Chassis: type: 3 serial: N/A
Mobo: Gigabyte model: Z68AP-D3 serial: N/A BIOS: Award v: F8
date: 03/21/2012
Battery:
Device-1: hidpp_battery_0 model: Logitech Wireless Mouse M275/M280
serial: <filter> charge: 55% (should be ignored) rechargeable: yes
status: discharging
CPU:
Info: model: Intel Core i5-2500 socket: 478 (1155) note: check bits: 64
type: MCP arch: Sandy Bridge gen: core 2 level: v2 built: 2010-12
process: Intel 32nm family: 6 model-id: 0x2A (42) stepping: 7
microcode: 0x2F
Topology: cpus: 1x cores: 4 smt: <unsupported> cache: L1: 256 KiB
desc: d-4x32 KiB; i-4x32 KiB L2: 1024 KiB desc: 4x256 KiB L3: 6 MiB
desc: 1x6 MiB
Speed (MHz): avg: 2115 high: 2793 min/max: 1600/3300
base/boost: 3300/4000 scaling: driver: intel_cpufreq governor: performance
volts: 1.0 V ext-clock: 100 MHz cores: 1: 2793 2: 1596 3: 2475 4: 1596
bogomips: 26338
Flags: avx ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Vulnerabilities:
Type: itlb_multihit status: KVM: VMX disabled
Type: l1tf mitigation: PTE Inversion; VMX: conditional cache flushes, SMT
disabled
Type: mds mitigation: Clear CPU buffers; SMT disabled
Type: meltdown mitigation: PTI
Type: mmio_stale_data status: Unknown: No mitigations
Type: retbleed status: Not affected
Type: spec_store_bypass mitigation: Speculative Store Bypass disabled via
prctl
Type: spectre_v1 mitigation: usercopy/swapgs barriers and __user pointer
sanitization
Type: spectre_v2 mitigation: Retpolines, IBPB: conditional, IBRS_FW,
STIBP: disabled, RSB filling, PBRSB-eIBRS: Not affected
Type: srbds status: Not affected
Type: tsx_async_abort status: Not affected
Graphics:
Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics
vendor: Gigabyte driver: i915 v: kernel arch: Gen-6 process: Intel 32nm
built: 2011 ports: active: none off: VGA-2 empty: DP-1,HDMI-A-2
bus-ID: 00:02.0 chip-ID: 8086:0102 class-ID: 0380
Device-2: NVIDIA GK107 [GeForce GT 640] vendor: ZOTAC driver: nouveau
v: kernel non-free: N/A status: unknown device ID pcie: gen: 1
speed: 2.5 GT/s lanes: 4 link-max: gen: 3 speed: 8 GT/s lanes: 16 ports:
active: HDMI-A-1,VGA-1 empty: DVI-D-1 bus-ID: 06:00.0 chip-ID: 10de:0fc1
class-ID: 0300
Device-3: Arkmicro Webcam Carrefour type: USB
driver: snd-usb-audio,uvcvideo bus-ID: 1-1.5:4 chip-ID: 18ec:3299
class-ID: 0102
Display: x11 server: X.Org v: 21.1.4 with: Xwayland v: 22.1.3
compositor: kwin_x11 driver: X: loaded: modesetting,nouveau
alternate: fbdev,intel,nv,vesa gpu: i915,nouveau display-ID: :0
screens: 1
Screen-1: 0 s-res: 3840x1080 s-dpi: 96 s-size: 1013x285mm (39.88x11.22")
s-diag: 1052mm (41.43")
Monitor-1: HDMI-A-1 mapped: HDMI-1 pos: right model: Samsung built: 2010
res: 1920x1080 hz: 60 dpi: 305 gamma: 1.4 size: 160x90mm (6.3x3.54")
diag: 801mm (31.5") ratio: 16:9 modes: max: 1360x768 min: 720x400
Monitor-2: VGA-1 pos: primary,left model: Dell E2211H serial: <filter>
built: 2010 res: 1920x1080 hz: 60 dpi: 102 gamma: 1.2
size: 477x268mm (18.78x10.55") diag: 547mm (21.5") ratio: 16:9 modes:
max: 1920x1080 min: 720x400
Monitor-3: VGA-2 mapped: VGA-1-2 note: disabled size-res: N/A modes:
max: 1024x768 min: 640x480
OpenGL: renderer: NVE7 v: 4.3 Mesa 22.1.7 direct render: Yes
Audio:
Device-1: Intel 6 Series/C200 Series Family High Definition Audio
vendor: Gigabyte driver: snd_hda_intel bus-ID: 1-1.5:4 v: kernel
chip-ID: 18ec:3299 bus-ID: 00:1b.0 class-ID: 0102 chip-ID: 8086:1c20
class-ID: 0403
Device-2: NVIDIA GK107 HDMI Audio vendor: ZOTAC driver: snd_hda_intel
v: kernel pcie: gen: 1 speed: 2.5 GT/s lanes: 4 link-max: gen: 3
speed: 8 GT/s lanes: 16 bus-ID: 06:00.1 chip-ID: 10de:0e1b class-ID: 0403
Device-3: Arkmicro Webcam Carrefour type: USB
driver: snd-usb-audio,uvcvideo
Sound Server-1: ALSA v: k5.19.12-zen1-1-zen running: yes
Sound Server-2: PulseAudio v: 16.1 running: no
Sound Server-3: PipeWire v: 0.3.58 running: yes
Network:
Device-1: Realtek RTL8111/8168/8411 PCI Express Gigabit Ethernet
vendor: Gigabyte driver: r8169 v: kernel pcie: gen: 1 speed: 2.5 GT/s
lanes: 1 port: de00 bus-ID: 03:00.0 chip-ID: 10ec:8168 class-ID: 0200
IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Device-2: Edimax N150 Adapter type: USB driver: r8188eu bus-ID: 2-1.5:3
chip-ID: 7392:b811 class-ID: 0000 serial: <filter>
IF: wlp0s29u1u5 state: up mac: <filter>
Bluetooth:
Device-1: Cambridge Silicon Radio Bluetooth Dongle (HCI mode) type: USB
driver: btusb v: 0.8 bus-ID: 1-1.3:3 chip-ID: 0a12:0001 class-ID: e001
Report: bt-adapter ID: hci0 rfk-id: 0 state: up address: <filter>
Drives:
Local Storage: total: 2.46 TiB used: 897.49 GiB (35.7%)
ID-1: /dev/sda maj-min: 8:0 vendor: Seagate model: ST3200822A
family: Barracuda 7200.7 and 7200.7 Plus size: 186.31 GiB block-size:
physical: 512 B logical: 512 B speed: 1.5 Gb/s type: N/A serial: <filter>
rev: 3.01 temp: 29 C scheme: MBR
SMART: yes state: enabled health: PASSED on: 4y 304d 0h cycles: 11782
Old-Age: UDMA CRC errors: 1072 alert: Bad cable/connection? Pre-Fail:
reallocated sector: 100 threshold: 36 attribute: Spin_Retry_Count
value: 100 worst: 100 threshold: 97
ID-2: /dev/sdb maj-min: 8:16 vendor: Western Digital
model: WD20EADS-00W4B0 family: Caviar Green size: 1.82 TiB block-size:
physical: 512 B logical: 512 B sata: 2.6 speed: 1.5 Gb/s type: N/A
serial: <filter> rev: 0A01 temp: 25 C scheme: MBR
SMART: yes state: enabled health: PASSED on: 2y 37d 10h cycles: 5426
ID-3: /dev/sdc maj-min: 8:32 vendor: Seagate model: ST3500418AS
family: Barracuda 7200.12 size: 465.76 GiB block-size: physical: 512 B
logical: 512 B sata: 2.6 speed: 1.5 Gb/s type: HDD rpm: 7200
serial: <filter> rev: HP35 temp: 27 C scheme: MBR
SMART: yes state: enabled health: PASSED on: 4y 99d 14h cycles: 45282
Pre-Fail: reallocated sector: 100 threshold: 36 attribute: Spin_Retry_Count
value: 100 worst: 100 threshold: 97
Partition:
ID-1: / raw-size: 186.31 GiB size: 186.31 GiB (100.00%) used: 130.71 GiB
(70.2%) fs: btrfs block-size: 4096 B dev: /dev/sda1 maj-min: 8:1
ID-2: /home raw-size: 186.31 GiB size: 186.31 GiB (100.00%) used: 130.71
GiB (70.2%) fs: btrfs block-size: 4096 B dev: /dev/sda1 maj-min: 8:1
ID-3: /var/log raw-size: 186.31 GiB size: 186.31 GiB (100.00%) used: 130.71
GiB (70.2%) fs: btrfs block-size: 4096 B dev: /dev/sda1 maj-min: 8:1
ID-4: /var/tmp raw-size: 186.31 GiB size: 186.31 GiB (100.00%) used: 130.71
GiB (70.2%) fs: btrfs block-size: 4096 B dev: /dev/sda1 maj-min: 8:1
Swap:
Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default)
ID-1: swap-1 type: zram size: 15.54 GiB used: 0 KiB (0.0%) priority: 100
dev: /dev/zram0
Sensors:
System Temperatures: cpu: 24.0 C mobo: N/A gpu: nouveau temp: 24.0 C
Fan Speeds (RPM): N/A
Info:
Processes: 234 Uptime: 1h 19m wakeups: 18 Memory: 15.54 GiB used: 2.24 GiB
(14.4%) Init: systemd v: 251 default: graphical tool: systemctl
Compilers: gcc: 12.2.0 Packages: pm: pacman pkgs: 1950 libs: 553
tools: gnome-software,octopi,pamac,paru Shell: garuda-inxi (sudo)
default: Bash v: 5.1.16 running-in: konsole inxi: 3.3.21
Garuda (2.6.8-1):
System install date:     2022-09-14
Last full system update: 2022-10-03 ↻
Is partially upgraded:   No
Relevant software:       NetworkManager
Windows dual boot:       No/Undetected
Snapshots:               Snapper
Failed units:

this is the inxi output
any help apprecieated

Please, use always
~~~
garuda-inxi
~~~

1 Like

That is an Intel® HD Graphics 2000 chip, so that is falls below the system requirements.

This is an old card and looks like its forced to just use the nouveau driver, so you aren't really going to be able to game with it as it won't be able to interact with the compatibility layers like the proprietary driver would.

Sadly, with this hardware setup, it looks like you won't be able to run it with Garuda.

3 Likes

Hmm...

The 390.xx driver supports the following set of GPUs.
... GT 640

I'm a link linking to Arco Linux

Is that driver not supported in Garuda?

Searching a little, seems like you need this package:

nvidia-390xx-dkms

Install it with

sudo pacman -S nvidia-390xx-dkms

And enable it depending on your DM as stated here: NVIDIA - ArchWiki

I suppose this article also applies since you're using two GPUs (Intel integrated and nvidia): Switching between integrated and dedicated graphics | Garuda Linux wiki

1 Like

Just remember with the legacy drivers that things might be a bit hit or miss. For instance, Proton Experimental requires a very recent driver and that won't work with it. Other versions might be effected as well, as I haven't followed closely with what the legacy drivers provide. Other Proton version information is here Releases · ValveSoftware/Proton · GitHub

Be sure to check with https://www.protondb.com/app/9900 for reports depending on proton versions. As with most online games, recent reports will be more accurate on what proton versions would work best.

Edit: being a legacy dkms module, it might be also be best to try pairing it with the LTS kernel if things don't work out.

it is in the hardware options to enable it via the GUI (Garuda Settings Manager -> Hardware Configuration). Its more of a question if the compatibility layers that are required play well with it or not. A lot of new (or ongoing online) games still play best with Proton Experimental. Experimental requires pretty new drivers, last time they bumped the requirements was in May if I recall correctly. Needing NVIDIA 510.47 / Mesa 22.0 or newer Proton Experimental bumps minimum driver version, more playable on Linux and Steam Deck | GamingOnLinux

2 Likes

Integrated gpu is disabled

what does DM mean, am only new to garuda

Display manager

https://wiki.archlinux.org/title/Display_manager

1 Like

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.