Can't change the resolution, the monitor is unknown

Okay. If you can find the model number, that could help. Also, is the HDMI cable new? I know recently I’ve had a cable not detect a monitor correctly somehow and had to order a new one after returning it.

1 Like

just found the model number:
C248W-1920RN-314

do you mean order a new HDMI or should it be Displayport?

1 Like

There are a few similar models. If you have the one with Displayport (looks to be labeled purple in recent versions of the back of the C248W-1920RN monitor from 2018) try a Displayport cable. They are usually better to use and have a more secure connection.

Oh, and my recent experience with a faulty cable was a HDMI. I don’t know how or why, but a generic HDMI cable from Walmart ended up working better :rofl:

2 Likes
System:
  Kernel: 6.6.1-zen1-1-zen arch: x86_64 bits: 64 compiler: gcc v: 13.2.1
    clocksource: tsc available: hpet,acpi_pm
    parameters: BOOT_IMAGE=/@/boot/vmlinuz-linux-zen
    root=UUID=0b494584-62b9-4aa7-b6a8-fd72f5b25d0f rw rootflags=subvol=@
    quiet loglevel=3 ibt=off
  Desktop: KDE Plasma v: 5.27.9 tk: Qt v: 5.15.11 wm: kwin_x11 vt: 2
    dm: SDDM Distro: Garuda Linux base: Arch Linux
Machine:
  Type: Desktop Mobo: Gigabyte model: Z590 AORUS ELITE AX
    serial: <superuser required> UEFI: American Megatrends LLC. v: F7
    date: 11/03/2021
CPU:
  Info: model: 11th Gen Intel Core i5-11400F bits: 64 type: MT MCP
    arch: Rocket Lake gen: core 11 level: v4 note: check built: 2021+
    process: Intel 14nm family: 6 model-id: 0xA7 (167) stepping: 1
    microcode: 0x5D
  Topology: cpus: 1x cores: 6 tpc: 2 threads: 12 smt: enabled cache:
    L1: 480 KiB desc: d-6x48 KiB; i-6x32 KiB L2: 3 MiB desc: 6x512 KiB
    L3: 12 MiB desc: 1x12 MiB
  Speed (MHz): avg: 800 min/max: 800/4400 scaling: driver: intel_pstate
    governor: powersave cores: 1: 800 2: 800 3: 800 4: 800 5: 800 6: 800 7: 800
    8: 800 9: 800 10: 800 11: 800 12: 800 bogomips: 62208
  Flags: avx avx2 ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
  Vulnerabilities: <filter>
Graphics:
  Device-1: NVIDIA AD104 [GeForce RTX 4070] vendor: ASUSTeK driver: N/A
    alternate: nouveau non-free: 545.xx+ status: current (as of 2023-10)
    arch: Lovelace code: AD1xx process: TSMC n4 (5nm) built: 2022+ pcie:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.0 chip-ID: 10de:2786
    class-ID: 0300
  Display: x11 server: X.Org v: 21.1.9 with: Xwayland v: 23.2.2
    compositor: kwin_x11 driver: X: loaded: modesetting
    alternate: fbdev,nouveau,nv,vesa gpu: N/A display-ID: :0 screens: 1
  Screen-1: 0 s-res: 1024x768 s-dpi: 96 s-size: 270x203mm (10.63x7.99")
    s-diag: 338mm (13.3")
  Monitor-1: Unknown-1 mapped: None-1 res: 1024x768 hz: 60 size: N/A
    modes: 1024x768
  API: EGL v: 1.5 platforms: device: 0 drv: swrast gbm: drv: kms_swrast
    surfaceless: drv: swrast x11: drv: swrast inactive: wayland
  API: OpenGL v: 4.5 vendor: mesa v: 23.2.1-arch1.2 glx-v: 1.4
    direct-render: yes renderer: llvmpipe (LLVM 16.0.6 256 bits)
    device-ID: ffffffff:ffffffff memory: 61.2 GiB unified: yes
  API: Vulkan v: 1.3.269 layers: 9 device: 0 type: cpu name: llvmpipe (LLVM
    16.0.6 256 bits) driver: mesa llvmpipe v: 23.2.1-arch1.2 (LLVM 16.0.6)
    device-ID: 10005:0000 surfaces: xcb,xlib
Audio:
  Device-1: Intel Tiger Lake-H HD Audio vendor: Gigabyte driver: snd_hda_intel
    v: kernel alternate: snd_sof_pci_intel_tgl bus-ID: 00:1f.3
    chip-ID: 8086:43c8 class-ID: 0403
  Device-2: NVIDIA vendor: ASUSTeK driver: snd_hda_intel v: kernel pcie:
    gen: 4 speed: 16 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 10de:22bc
    class-ID: 0403
  API: ALSA v: k6.6.1-zen1-1-zen status: kernel-api with: aoss
    type: oss-emulator tools: N/A
  Server-1: PipeWire v: 0.3.84 status: active with: 1: pipewire-pulse
    status: active 2: wireplumber status: active 3: pipewire-alsa type: plugin
    4: pw-jack type: plugin tools: pactl,pw-cat,pw-cli,wpctl
Network:
  Device-1: Intel Tiger Lake PCH CNVi WiFi driver: iwlwifi v: kernel
    bus-ID: 00:14.3 chip-ID: 8086:43f0 class-ID: 0280
  IF: wlo1 state: down mac: <filter>
  Device-2: Realtek RTL8125 2.5GbE vendor: Gigabyte driver: r8169 v: kernel
    pcie: gen: 2 speed: 5 GT/s lanes: 1 port: 3000 bus-ID: 03:00.0
    chip-ID: 10ec:8125 class-ID: 0200
  IF: enp3s0 state: up speed: 1000 Mbps duplex: full mac: <filter>
Bluetooth:
  Device-1: Intel AX201 Bluetooth driver: btusb v: 0.8 type: USB rev: 2.0
    speed: 12 Mb/s lanes: 1 mode: 1.1 bus-ID: 1-14:8 chip-ID: 8087:0026
    class-ID: e001
  Report: btmgmt ID: hci0 rfk-id: 1 state: up address: <filter> bt-v: 5.2
    lmp-v: 11 status: discoverable: no pairing: no class-ID: 7c0104
Drives:
  Local Storage: total: 3.84 TiB used: 22.24 GiB (0.6%)
  SMART Message: Unable to run smartctl. Root privileges required.
  ID-1: /dev/nvme0n1 maj-min: 259:0 vendor: Sabrent model: N/A
    size: 3.73 TiB block-size: physical: 512 B logical: 512 B speed: 31.6 Gb/s
    lanes: 4 tech: SSD serial: <filter> fw-rev: RKT343.4 temp: 28.9 C
    scheme: GPT
  ID-2: /dev/sda maj-min: 8:0 vendor: Samsung model: MZFLV128HCGR-000MV
    size: 119.24 GiB block-size: physical: 512 B logical: 512 B type: USB
    rev: 2.1 spd: 480 Mb/s lanes: 1 mode: 2.0 tech: N/A serial: <filter>
    fw-rev: 1.00 scheme: MBR
Partition:
  ID-1: / raw-size: 298.15 GiB size: 298.15 GiB (100.00%)
    used: 22.18 GiB (7.4%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-2: /boot/efi raw-size: 260 MiB size: 256 MiB (98.46%)
    used: 60.5 MiB (23.6%) fs: vfat dev: /dev/nvme0n1p1 maj-min: 259:1
  ID-3: /home raw-size: 298.15 GiB size: 298.15 GiB (100.00%)
    used: 22.18 GiB (7.4%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-4: /var/log raw-size: 298.15 GiB size: 298.15 GiB (100.00%)
    used: 22.18 GiB (7.4%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
  ID-5: /var/tmp raw-size: 298.15 GiB size: 298.15 GiB (100.00%)
    used: 22.18 GiB (7.4%) fs: btrfs dev: /dev/nvme0n1p4 maj-min: 259:4
Swap:
  Kernel: swappiness: 133 (default 60) cache-pressure: 100 (default) zswap: no
  ID-1: swap-1 type: zram size: 62.67 GiB used: 0 KiB (0.0%) priority: 100
    comp: zstd avail: lzo,lzo-rle,lz4,lz4hc,842 max-streams: 12 dev: /dev/zram0
Sensors:
  System Temperatures: cpu: 40.0 C mobo: 29.0 C
  Fan Speeds (rpm): N/A
Info:
  Processes: 297 Uptime: 20m wakeups: 0 Memory: total: 64 GiB note: est.
  available: 62.67 GiB used: 2.58 GiB (4.1%) Init: systemd v: 254
  default: graphical tool: systemctl Compilers: gcc: 13.2.1 Packages:
  pm: pacman pkgs: 1975 libs: 540 tools: gnome-software,octopi,paru
  Shell: Bash v: 5.2.15 running-in: konsole inxi: 3.3.31
warning: database file for 'custom' does not exist (use '-Sy' to download)
Garuda (2.6.19-2):
  System install date:     2023-11-14
  Last full system update: 2023-11-15 ↻
  Is partially upgraded:   No
  Relevant software:       snapper NetworkManager dracut
  Windows dual boot:       Probably (Run as root to verify)
  Failed units:            

yep, I’ll restart

are there any monitors that are guaranteed to work with Garuda? should I only be concerned about getting a new HDMI Cable?

After looking into new BIOS versions, one mentioned fixing an error of blank displays on power up. I am not sure, but that could be a related problem to what your are facing and I would update to the lastest BIOS just to be sure.

Most monitors should have no problem with working with Garuda. Most do not need additional tinkering to work correctly. I know Spectre isn’t the most trusted brand, but you should be able to set supported resolutions using Garuda at the very least I would think. It wouldn’t hurt to upgrade your monitor however; That 4070 graphics card of yours using at least a 144hz monitor using displayport would be ideal. Don’t want that graphics card going to waste.

3 Likes

on it, will keep you in the loop with updates

1 Like

Mhhh, a DP/HDMI cable are cheaper than a new monitor, isn’t it?

2 Likes

Also more easily returned :laughing:
Always best to troubleshoot the easier things first and work your way up I find :grin:

2 Likes

yep, very much so

on the virtual machine for example, I noticed you could change the resolution from the program and not internally on Garuda and that solved it quickly, it even recognized it as Virtual-1 in the specs, and because I also noticed that on most monitors you can change the resolution on them but not mine for some weird reason

and I got only HDMI and VGA, no displayport connection, bummer

see that’s another reason! @SGS

Posted this on a different thread but I thought I would repeat this here for added visibility:

Searching more on the issue today, I came across this “Unknown” primary display (Gnome + Nvidia + Dual monitor) / Newbie Corner / Arch Linux Forums suggesting to enable DRM (Direct Rendering Manager) for Nvidia NVIDIA - ArchWiki

3 Likes

sorry for the long delay, I got swamped with work, right now since I don’t have a supported cpu, I have to Q-flash the BIOS to the motherboard, I’ll do that by Friday and keep you posted

I couldn’t update the BIOS, traditional updates kept failing with no error code returned, the Q-flash method didn’t work because it couldn’t verify the new update image. Waiting on the new HDMI cable, also a new monitor.

I was able to fix this by doing the following steps.

  1. Edit the GRUB configuration file:
  • sudo nano /etc/default/grub
  • Find the line with GRUB_CMDLINE_LINUX_DEFAULT
  • Append the words inside the quotes with nvidia-drm.modeset=1
    • Example: GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash nvidia-drm.modeset=1”
  • Save the file with CTRL+O
  1. Update the GRUB configuration: sudo grub-mkconfig -o /boot/grub/grub.cfg

  2. Reboot

1 Like

on it!

it is stuck on the AORUS logo, do I wait?

GRUB_CMDLINE_LINUX_DEFAULT=“quiet splash nvidia-drm.modeset=1”

are there spaces between quiet splash and splash nvidia?

it got me to boot failed to start remount root and kernel file system when I tried to load an earlier snapshot

Yes, delete the quiet.
For

you can use

sudo update-grub

too.
Also, micro for nano. :slight_smile:

Please, post log from

pacman -Qi nvidia-settings
1 Like