Please logout of root user
And use normal user
ok that worked. but should i type that everytime i should use an elevated app
Well its a bug with plasma
It will be solved on next update of plasma
From my experience, I see this when running a Wayland session and not in an X session. Is it possible he's running under Wayland?
Polkit doesn't seem to work well under Wayland environments, if at all.
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Also, if you have other programs open sometimes the prompt will open, but it isn't brought to the foreground (so it isn't visible). However if you look down in your taskbar it will be hidden there. You can click on it to bring it to the foreground if it is not showing.
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